IT Customer Service Representative

IT Operations Associate | Full time | Experience: 0-2 years

Job No. 14214909 | Bengaluru

Job Description

THE WORK: Join us in creating a vibrant environment where you can build knowledge and support others. You will participate in problem-solving discussions while engaging with various systems and processes. Your expertise in Microsoft Windows Desktop Management will be invaluable as you contribute to our mission. We are excited to see how you can make a difference in our organization! Drive incident and outage management to ensure seamless operations. Monitor systems and trends to enhance performance and prevent future incidents. Track and facilitate the acceptance of changes to production environments. Operate information technology production services in alignment with established protocols. HERE'S WHAT YOU WILL NEED: Intermediate proficiency in Microsoft Windows Desktop Management. It is advantageous to have prior experience in relevant related skills. Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Advanced proficiency in System Monitoring. Intermediate proficiency in Troubleshooting. Expert proficiency in Network Configuration. Intermediate proficiency in User Support. Master proficiency in Software Deployment. Contract Conversion for dinesh.c.chandran for RRN000218

Locations

Bengaluru

Additional Information

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