Skill required: HR Operations - HR Delivery Strategy
Job Location: Bengaluru
Qualifications: Any Graduation
Years of Experience: 13-18 years
About Accenture Operations
In today's business environment, growth isn't just about building value-it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model-one that's anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients-by harnessing talent, data and intelligence to revolutionize their operating models. Operations is one of four services that make up one Accenture -the others are Strategy and Consulting, Interactive and Technology. Visit us at www.accenture.com
What would you do?
You will be aligned to our Human Resources vertical and will help us in the function that deals with people and people related areas such as recruiting, learning, training, onboarding, compensation and benefits, performance management, organization development and culture.
You will be working as a part of HR Operations team which is responsible for providing backend HR services to business operations. HR operations and operational HR services, include administrative services, job analysis, and employee relationship management.
This team works on designing, developing, and implementing HR Delivery Strategy to support the end to end employee experience across lifecycle. This includes coaching and advising account/engagement leads and employees when needed and coordinate and deliver HR activities. They work on HR Operations Processes like recruitment, WFA, Benefits, Exit, Payroll, LOA etc. They work on delivery of non-commercial aspects of the outsourcing agreement as well as standards of service (related to quality, effectiveness, productivity, efficiency etc.)
What are we looking for?
We are looking for individuals who have the following skillset:
- Ability to perform under pressure
- Problem-solving skills
- Ability to establish strong client relationship
- Results orientation
- Ability to work well in a team
Roles and Responsibilities
- In this role you are required to identify and assess complex problems for area of responsibility
- You will need to create solutions in situations which requires an in-depth analysis/evaluation of variable factors
- This will require alignment to strategic direction set by senior management when establishing near-term goals
- Your primary interaction will be with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach
- Some latitude in decision-making is involved, you will act independently to determine methods and procedures on new assignments
- You will need to flag risks to clients and Accenture stakeholders and propose action plans where needed
- You will need to have an innovative mindset to identify improvement opportunities to optimize processes, decrease costs and increase client value
- Decisions that you make in this role will have a major day to day impact on area of responsibility
- You will be managing medium - large sized teams and/or work efforts at a client or within Accenture
- You would require transformation mindset and eye for identifying automation/process improvement opportunities.
Please note this role may require you to work in rotational shifts.
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