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O2C Customer billing Or invoicing Or receipt processing Or AR

Job Location: Noida

Job Number: 1250


- Job description

Detailed Tasks: Responsible for the following major activities


• Adhere to the procedures in compliance with policies

Solution Order Management

• Receive and review quote in WOT

• Submit quote to OM

• Reject quote as per guidelines in consultation with Team Leaders

• Validation of imported order in OM

• Process order in OM

• Book order in OM

• Acknowledge quote in WOT post order booking in OM

• Carry out the responsibilities in conformity with TAT

• Update Account Profile / Master Agreements as and when required

Order Change/Cancel Request

• Receive order change/cancel request

• Validate complete request information

• Obtain approval according to established guidelines

• Enter Change Data into system

• Notify requester


• Establish invoice preferences for customer in invoice engine

• Validate Revenue Recognition - has been met per the terms and conditions of the contract and policy

• Request for revenue deferral should be routed through the Team Leaders.

• Trigger invoice in system

• Send invoice file for printing and to all distribution channels

Archiving, Records Retention and Audit Support

• Provide archiving and records retention in accordance with policies and practices including Electronic order jacket.

• Provide internal and external audit support as requested

Training, teaming and collaboration

• Regularly identify the training needs of the team members, work with the TL and ensure that the required training is provided in a timely manner.

• Additionally ensure that the changes in the process are documented and all members are provided training on such changes

• Work closely with all members and TL to ensure that all comp
Graduates/ Postgraduates (in commerce/accounts)/ CA Inter/ ICWA OVERALL PURPOSE OF JOB To be responsible for the knowledge transfer in the areas of Systems, applications and activities that follow the solution sales process, starting from order acceptance till invoicing / revenue recognition. Responsible for documentation and changes thereof. Ensure that the necessary guidelines are complied with and necessary documents are maintained as applicable for all day-to-day processes. Play a key role in the team, being the link between the team and TL and ensure that adequate process knowledge is developed and be the first point of contact for all members. Act as a back for the TL.

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