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O2C Customer billing Or invoicing Or receipt processing Or AR

Job Location: Noida

Job Number: 1249


- Job description

Responsible for delivering the following services:

• Policy – adhering procedures in compliance with CLIENT policy. Seek necessary clarifications on doubts, if any

• Helping and guiding the team leaders to achieve SLAs and Operational metrics

• Internal and External audit support

• Guide the Team leaders in accurate transaction execution consistent with CLIENT Revenue Recognition policies and procedures

• Participate and initiate calls and meetings.

• Emails / Voice mails or any other communication from the customer to be responded promptly.

• Lead SO 404 compliance initiatives

Graduate Degree in Commerce 6 or more years experience in a reputed company with experience in the Order To Cash – i.e. Order to Cash includes Cash Apps, Billing & Order Management. Would have worked for a multinational organization where s/he would have worked with colleagues internationally, would have travelled and worked internationally Should have exposure/knowledge of international accounting standards Global experience desirable Should have worked in a process driven environment Good communication and presentation skills Strong relationship management skills Understanding of Oracle, BAAN, Excel, Word, strong analytical, organizational and customer service skills. Qualities Required: • Recognized as subject matter expert within scope of responsibility. • Flexible to work overtime to meet deadlines. • Highly self-motivated to work independently as well as in group setting, within delegated authority, with minimal supervision. • Ability to communicate expectations, requirements and status to client • Adaptable to learn new processes, concepts, skills.

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