• Ensure quality of launched online campaigns both pre-launch and post-launch. Monitor running campaigns and clients, and troubleshoot ongoing issues with campaigns or clients.
• QA campaigns in both pre- & post-launch to ensure accuracy and correct implementation.
• QA client integrations, creative content & campaign configurations post launch as needed.
• Troubleshoot issues that arise with clients, identifying the cause and fix or escalate to appropriate entity.
• Monitor running campaigns and companies alerting of any anomalies or errors and initiating the process to fix the issue
• Drive the QA process including: suggesting and implementing process improvements, identifying new tools and coordinating improvements with R&D.
Must have skills:
• 3- 5 years of QA experience, ideally in campaign application environment.
• Knowledge of Aprimo and Responsys is a must
• Software QA or online production/media QA experience.
• Knowledge of QA procedures and ability to understand business requirements and translate them to QA requirements
• Experience in scripting languages and/or automation is a plus
• Motivated, self-starter, self-learner, highly collaborative, team player
• Flexible and able to multi-task in a fast pac
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