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Chat Agent

Job Location: Gurugram

Job Number: 10802


- Job description

• Proactive and inquisitive candidate required with clear and precise communication, written and oral skills

• Functional knowledge of using CRM solution and MS Excel

• Provides back-up support to other group members in the performance of job duties as required

• Domain knowledge of US Customer Service

• Analytical skills are also required with an eye for detail

• Job requires the candidate to be assertive or influence people, probe for responses and empathize with customers

• Typing speed is crucial (Speed – 30 words per minute – 95% accuracy)

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

For Persons with disability: If you require any support for your disability related queries or any disability related assistance for you to be considered for opportunities with Accenture, please send us an email to
Please note: This mailbox is dedicated to support only Persons with Disability. If you do not require any such support, you would need to directly apply to open positions posted on our careers page.

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