• Guiding, supporting and working with the Team Leaders & members in meeting SLAs and Operational Metrics
• Develop management report formats for the Client and Management
• Supporting the Team Leaders in timely generation of management reports
• Proactively identify changes required to be initiated in all aspects of the processes
• Continuous feedback and Performance appraisal
• Develop a backup plan for all processes handled
• Facilitate audit, review, etc
• Reconciliation of assigned accounts in General Ledger to their independent source.
Carry out Day to Day Accounting functions
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