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Application Support Manager - Minneapolis, MN

Job Location: MN - Minneapolis

Regional Description: Midwest

Job Number: 00522955


- Job description

Job Description:

Accenture LLP seeks an Application Support Manager in Minneapolis, MN to perform the following duties: Implement and oversee operational processes and incidents and respond according to established operation standards and processes; compile and create periodic operation performance reports to inform management and other stakeholders; liaise with third party service/software providers and obtain patches and updates; build and maintain defined action plans and conducts trend analysis; maintain steady state for Data Warehouse/ Business Intelligence and other in-scope applications; maintain systems integrity by ensuring required configuration management, backup and recovery, security management, and disaster recovery plans are in place; and participate in incident management and root cause analysis and resolution activities as required. 

Basic Qualifications:

The position requires at least a bachelor's degree, or its foreign equivalent, in Computer Science, Information Systems/Technology, or Engineering (any), plus 5 years of post-baccalaureate experience in IT including the following professional experience: 5 years utilizing Data Warehousing and Business Intelligence technologies to implement and oversee operation processes and incidents; 2 years coordinating operation configuration management, backup and recovery, security management, and disaster recovery; 3 years executing structured change, release, incident, and problem management practices; 3 years applying technical and functional knowledge of data warehousing across multiple technologies/appliances such as but not limited to: [Teradata, Parallel Data Warehouse, Netezza, Informatica, MSBI (SSIS, SSAS, SSRS), SharePoint BI , Qlikview, Tableau, or Business Objects]; 5 years of experience managing operation support troubleshooting.  

Candidates who are interested in this position should click the APPLY button.    

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities   

Equal Employment Opportunity   

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Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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