Skip to main content Skip to Footer

Job Listing



Client Management Associate Manager - Denver, CO

Job Location: CO - Denver

Regional Description: Southwest

Job Number: 00522648

APPLY SAVE THIS JOB

- Job description

Mortgage Cadence, a wholly-owned subsidiary of Accenture, has been partnering with mortgage lenders since 1999, offering the industry’s only true one-stop shop mortgage technology solutions designed for point-of-sale through post-closing. In a time when efficiency, speed and the customer experience are paramount to the success of lenders, Mortgage Cadence offers the most reliable software and dedicated people, supporting lenders every step of the way. Each of our products has revolutionized the mortgage lending process in some way, changing the way lenders lend and borrowers finance. 

As a software company, we think like a start-up, with every employee empowered and encouraged to be visionary. Teamwork and innovation define what we do as we take our customers into the future by providing the last lending solution they will ever need. 

The ideal candidate for this position would be someone who could fulfill many roles within one position. This individual would need to be able to work with Applications Service Analyst, Client Relationship Executive, and other internal groups as well as esternal Customer personnel. The Customer Manager would need to be able to manage high Client expectations, solicit customer priorities, oversee and track client versions deployments across various envrionments, and communicate effectively. The Customer Manager will communicate status, prioritize support issues, and in general be the communication path to the customer. In addition, the Customer Manager would need to have software systems and mortgage industry experience. The Customer Manager will plan and facilitate weekly customer meeting with CRE where applicable , be the main Customer contact for issues, questions, upcoming release info, and represent the customer s interest in internal meetings with various Product, Support, and Management meetings.
Basic Qualifications 
Minimum of 3 years of Project Management or Account Management experience 
Minimum of 3 years of Mortgage industry experience or
Minimum of 2 years of Loan Origination Systems Experience 
Minimum of 1 year experience with SaaS software model

Preferred skills: 
Familiarity with Issue Ticketing portals 
Professional skills 
Excellent communication written and oral 
Experience working with various stakeholders at the Executive Level
Technical Ability to challenge key stakeholders 
Internal and External Ability to manage competing priorities 
Internal and External Detail oriented and well organized 
Uses own judgment to determine optimal solution to recommend

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). 

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. 

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. 

Equal Employment Opportunity 
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. 
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. 

Accenture is committed to providing veteran employment opportunities to our service men and women. 

To apply you must read and agree to the terms and conditions of the Accenture Recruitment and Hiring Privacy Statement

I have read and agree to the terms of the Accenture Privacy Policy

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

If you would like to be considered for employment opportunities with Accenture and need special assistance or reasonable accommodation due to a disability, please send us an email to careersandabilities@accenture.com.

Accenture has not authorized any agency, company or individual to either collect money or arrive on any monetary arrangement in exchange for a job at Accenture. Accenture's criterion for hiring candidates is merit. Any agency, company or individual offering employment with Accenture in exchange for money is misrepresenting their relationship with Accenture, which has not authorized any such action. If you are approached by any entity or individuals who demand money or any other form of compensation in return for a job offer at Accenture – even if they present themselves as representatives or employees of Accenture – please send the details to Accenture Business Ethics Line.

Find a job

Start your search here: Enter job title, skill, experience level or city

Stay in touch

Join the Accenture Talent Connection, follow our Careers blog, or sign up for job alerts.