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Federal - ServiceNow Consultant~

Job Location: DC, DC - Washington, VA - Arlington

Regional Description: Southeast

Job Number: 00520345

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- Job description

Organization:   Accenture Federal Services 
Location:          Arlington, VA - Washington DC
 
Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.S. company that helps clients transform bold ideas into breakthrough outcomes.  We serve every cabinet-level department and 30 of the largest federal organizations. Our 9,000 dedicated colleagues and change makers work with clients at the heart of the nation's priorities in defense, intelligence, public safety, civilian and health to make a difference for the people they employ, serve, and protect.    

 

Systems Integration & Technology Consulting professionals are responsible for delivering technology innovation through the delivery of emerging technology solutions to our clients.

 

Candidates will demonstrate skills in the areas of in areas of the planning, oversight, and successful delivery of emerging technology solutions, which may include SaaS platforms such as ServiceNow, SalesForce.com, and/or Pega Systems. This position will vary in the scope of project responsibilities; generally this position will focus on the planning, design, and delivery of technical solutions that are developed on the ServiceNow platform. 

Basic Qualifications:
  • 3+ years experience supporting the implementation, administration, configuration, and/or development of ServiceNow, SalesForce.com, and/or similar platform tool(s). Experience should include direction of architecture, configuration, design work, technical configuration, and deployment
  • 3+ years experience in delivering software package solutions (systems integration)

Preferred Skills:

  • Systems integration of SaaS / Platform solutions
  • Bachelor's degree
  • Understanding of ServiceNow, Salesforce, and/or Pegasystems, or other leading CRM or platform solutions
  • Managing relationships, operating procedures, and service level agreements with clients and coworkers.
  • Customer Relationship Management (CRM)
  • Business Process Management (BPM) / Business Process Design
  • Web site design and human computer interaction  (user experience)
  • Development and delivery of ServiceNow training
  • AngularJS, Apache and/or Jelly Scripting
  • Web Services Integration (SOAP, REST, and JSON)
  • System/Process Automation (Orchestration)
  • Experience implementing systems using the Agile/Scrum methodology
  • Experienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design. 
  • Designing and implementing IT and Non-IT related process workflows, procedures and technical standards 
  • Vendor certification(s) for ServiceNow, Salesforce, Pega, or similar platform/CRM solution(s)

An active security clearance or the ability to obtain one, may be required for this role.
 
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Applicants for employment in the U.S. must possess work authorization which does not require now or in the future sponsorship by the employer for a visa. 
Accenture is committed to providing veteran employment opportunities to our service men and women.
 

US Citizenship is required. 

Accenture is an Equal Opportunity Employer. 
 
Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
 
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

To apply you must read and agree to the terms and conditions of the Accenture Recruitment and Hiring Privacy Statement

I have read and agree to the terms of the Accenture Privacy Policy

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

If you would like to be considered for employment opportunities with Accenture and need special assistance or reasonable accommodation due to a disability, please send us an email to careersandabilities@accenture.com.

Accenture has not authorized any agency, company or individual to either collect money or arrive on any monetary arrangement in exchange for a job at Accenture. Accenture's criterion for hiring candidates is merit. Any agency, company or individual offering employment with Accenture in exchange for money is misrepresenting their relationship with Accenture, which has not authorized any such action. If you are approached by any entity or individuals who demand money or any other form of compensation in return for a job offer at Accenture – even if they present themselves as representatives or employees of Accenture – please send the details to Accenture Business Ethics Line.

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