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Accenture insurance customer insights solution

This solution combines Pega’s customer insights and omni-channel distribution capabilities and Accenture Duck Creek.


View this video for more insights into our Accenture Insurance Customer Insights Solution

Using this solution, carriers can deliver an exceptional user experience that combines the omni-channel capabilities of Pega with the power and flexibility of Accenture Duck Creek policy administration.

In a new world of digital disruption, one thing remains: the importance of serving customers. But to do that well, organizations need to know more about their customers—and respond to those insights more quickly than ever. Customers engage via many channels and are best engaged through an integrated conversation—with the same high-quality experience and intelligent interaction from every channel.

Download PDFDownload Accenture Insurance Customer Insights Solution [PDF, 94KB]

Why Accenture

We bring our deep insurance industry, process and technology experience to bear.

A global alliance partner with Pega, Accenture is a recognized implementation leader—winning the 2014 Partner of the Year award.

For more than 10 years, we have delivered sales, service and platform solutions to financial services companies. With more than 1,900 Pega skilled professionals, we have more than 100 implementations across 22 industries.

We work with the 10 largest global insurers by revenue on the Global 2000 list, and more than 160 insurers in 25 countries are using our insurance software solutions.