Insurance customer expectations, buying behaviors and demographics are changing rapidly. Insurers find their offerings aren’t compared only to other insurers, but with every kind of company they do business with, including digital-native competitors like Lemonade and Simplesurance.
Eighty-six percent of insurance executives say their organization and workforce must innovate at an increasingly rapid pace to keep a competitive edge, but what’s preventing them from aggressively responding to emerging threats? Insurers must innovate from within, starting with the C-suite. Read Accenture’s report to learn the steps insurers can take to implement a C-suite makeover.
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