Natural Language Understanding solutions & services
Tapping into natural language content – text, voice, images, videos – to enhance insight discovery and decision making in your enterprise
Are you getting value from your unstructured data?
Business analytics and decision making are increasingly relying on the ability to leverage unstructured data – emails, social media, images, videos, text documents, audio.
Natural Language Understanding (NLU) enables computers to understand human language contained in unstructured data and deliver critical insights. A well-implemented NLU solution provides a deep understanding of unstructured data and end users’ query intent, helping organizations solve challenges and identify opportunities:
Knowledge discovery – enhance productivity for knowledge professionals by extracting insight from cross-functional documents, such as regulations, contracts, reports, policies, etc.
Customer experience – go beyond simple chatbots to automating more intelligent natural language question/answer interactions
Employee performance – improve employee productivity through a single intranet portal that unifies enterprise knowledge repositories
Contact us to discuss how NLU solutions can help tap into unstructured data to enhance analytics and decision making.
Natural Language Understanding is becoming an essential AI technique leveraged by many enterprises to create competitive advantages across industries and business functions.
Question answering systems
Enable intelligent enterprise search and connect employees to business data and relevant resources
Business chatbots and customer support portals
Provide automated answers to high-volume, low-complexity questions and reroute requests, helping reduce support costs
E-commerce product recommendations
Improve search relevancy, provide targeted responses, and deliver personalized results based on query intent
Extract entities from research and trials reports to automate manual effort and discover insights
Automatically match jobs to candidates to improve recruiters’ productivity, increase fill rates, and reduce time to fill
Natural resources exploration
Extract information from highly unstructured content, such as reports, maps, notes, etc.
Compliance and risk management
Interpret financial and compliance documents to identify risk, fraud, and non-compliance “red flags”
Legal contract analysis
Interpret contract documents to identify “red flags” or breach of contract
NLU consulting and implementation services
Whether your organization is seeking to apply NLU to solve unstructured content processing challenges or enhance insight discovery, our Natural Language Understanding services deliver:
Planning, implementation, support – project planning, architectural design, implementation, and support for your NLU solution
Content acquisition and processing – acquire unstructured or semi-structured data using Accenture’s secure connectors to multiple business repositories
Raw language and statistical language processing – provide the highest-quality data to support relevant, accurate results for search and analytics
Text analytics solutions – text mining, text extraction, entity extraction, content categorization, content clustering, fact extraction, and relationship extraction
Content and query understanding – leverage Accenture’s R&D initiative for creating and maintaining scalable enterprise language models for user interaction and document understanding (watch the video to learn more).
Saga Natural Language Understanding (NLU) Framework
Saga Natural Language Understanding (NLU) was developed to provide a scalable framework that fills the gaps in existing NLP/NLU technologies. See more.