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Orlando Salinas, Customer Service Analyst - Canada
processes Easy, Right?

We help insurers harness the transformational power of human ingenuity and intelligent technologies to better serve customers and navigate ongoing disruption in the marketplace.

What we do

Accenture Intelligent Insurance Operations applies analytics, artificial intelligence and automation—enabling clients to gain insights on agency and distributor performance, improve their claims processes by enabling better fraud detection and identify cases likely to undergo litigation.

Life and Annuity Policy Services

Life and Annuity Policy Services

From front-line sales to back-office administration, we provide support for the entire policy life cycle.

Property and Casualty Policy Services

Property and Casualty Policy Services

We specialize in BPS throughout the property and casualty value chain. From new business and underwriting to policy administration, we help insurers achieve cost efficiency and increased revenue.

Property and Casualty Claims Services

Property and Casualty Claims Services

We help insurers focus on customer service to build loyalty and organic growth. We apply our in-depth industry knowledge across the claim lifecycle, and we use automation to provide insurers with high quality claim processing at speed.

Pension Service


We excel at enhancing pension-related strategies, processes and technologies. Our services span contributions, benefits and asset management, general ledger and reporting, and call center support.

“With technology influencing day to day lives and changing the way customers interact with organizations, it is a very exciting time for us to be helping clients navigate the opportunities and challenges that will ultimately enable them to become the insurers of the future.”

Nishtha Bhatia
Insurance Business Process Services Capability Lead
– Accenture Operations

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