In addition to running our business in North America, Glen Hartman has global responsibility for creating and building our capabilities in Digital Marketing and Digital Platforms and Operations. Last year Glen was cited by Forbes as a "top 10 influencer" in digital marketing. A recognized expert on Web 2.0 and emerging digital marketing technologies and methods, Glen authored Digital Optimization™, which demonstrates how to leverage digital channels, design and technology to optimize customer experiences and relationships.
Glen’s market perspectives on digital transformation and customer experience have been featured in Wall Street Journal, Harvard Business Review, Forbes, AdvertisingAge. He’s a regular contributor to digital marketing blogs and hosts monthly tweetchats on Digital Transformation. @Hartmanglen