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Collections Support Associate with French
Dublin
Job No. r00226972
Temporary - Hybrid
Job Description
Contact customers by phone and other tools to ensure timely payment of all invoices, being pro active to ensure an overdue situation does not occur
Develop and maintain professional relationship with internal and external clients
Ensure that the collections processes followed are in adherence with Sarbanes Oxley procedures
Promptly provide customer payment remittances to Accenture s cash applications team
Build statements liaised with client processes and SOX procedures
Meet collections targets and all SLA s
Bring up to management dispute information to a degree of quality as required in accordance with the established policy
Produce monthly statements to send to customers in line with clients SOX processes
Flexible working hours are required during client specified key periods month end
Record all collections activities in a consistent manner as per client process.
Qualifications
Job Qualifications
6 months - 1 year collections or accounts payable experience customer care sales experience in an international environment
Strong interpersonal business skills both oral and written with very good telephone skills
Ability to work on own initiative as well as in as part of a team
Good interpersonal time leadership skills
Strong negotiation skills
Analytical approach good problem solving skills
Excellent reporting skills
Proficient in Microsoft Office
Ability to establish and maintain key relationships.
Proficiency in English & French
Strong interpersonal business skills both oral and written with very good telephone skills
Ability to work on own initiative as well as in as part of a team
Good interpersonal time leadership skills
Strong negotiation skills
Analytical approach good problem solving skills
Excellent reporting skills
Proficient in Microsoft Office
Ability to establish and maintain key relationships.
Proficiency in English & French
IMPORTANT CONSIDERATIONS
When applying to an open internal position in Accenture Operations, all internal applicants must meet the Permanent Transfers Requirements in Policy 0500 - Permanent Position Transfers.
- This policy has recently been updated - if you apply for an internal job at a higher level and are selected to join the team, you will be offered the job at your current level. You will be considered for promotion at the next eligible promotion period
