Job Description

Operations Analyst – The Dock

Location: Dublin

About the role

The Dock is a multidisciplinary research and incubation hub, where designers, doctors, innovators and makers are doing things that matter for people, places and the environment. We are an innovation centre located in the heart of the Dublin Docklands. Our workspace is open, interactive and kitted out with the coolest new tech to encourage creativity, collaboration, integration and fun.

As part of the Performance Enablement Team, reporting to the Operations Business Partner, you will support the Financial Management, Talent Management, Governance, Reporting and Planning of Dock operations.

The role will be a core support to Dock teams and your responsibilities will include the following areas:

Performance Management

  • Co-ordinate and support the tracking of Business Performance Metrics and Targets and associated reporting of the Value 360 framework
  • Work with the Operations Business Partner to maintain the processes and reporting structures for running the financial Recoveries and the return on investment framework.
  • Provide support for value realisation processes and reporting

Budget Planning Development, Tracking and Reporting

  • Support the preparation of annual team budget planning processes and monthly reviews
  • Co-ordinate and support the preparation of reports on budget performance
  • Work with the business teams to maintain and update budget plans
  • Contribute to Dock reporting processes to support consolidated budget updates

Operational Performance Reporting

  • Support the preparation of operational reports
  • Provide analysis of operating metrics
  • Support the preparation of regular reviews of operating performance with business leadership teams
  • Prepare updates on the status of the operation to business leadership teams
  • and other stakeholders
  • Perform ad-hoc analyses to respond to operational questions
  • Support Dock Operational Reporting with updates and insights
  • Update and maintain CRM data.

Talent Management & Development

  • Support the Talent Supply and Demand process
  • Support the processes and tools needed to build team talent resource plans
  • Maintain the map of people and skills demand for all active and future initiatives, and the active list of resource demand for team activities
  • Perform ad-hoc analyses to respond to capacity-related questions


  • Run the planning, scheduling and logistics for governance forums
  • Work with the Operations Business Partner and business leadership team
  • to develop agendas, co-ordinate content, facilitate the running of meetings, gather and communicate outcomes to relevant stakeholders

The right person will have

  • Structured approach to work, with the ability to multi-task and support multiple areas of responsibility at the same time
  • Ability to work collaboratively with multi-disciplinary teams to deliver results in a sophisticated environment
  • Proactive, process and results driven
  • Strong written and verbal communicator
  • Highly organised and excellent attention to detail
  • Ability to adapt with changing circumstances and comfortable with ambiguity
  • Enjoys contributing ideas and following through on team-based work
  • Ability to prioritise and outcome oriented
  • A hunger to constantly challenge and to find innovative ways of doing things


Skills and experience

  • Bachelor's degree
  • 2+ years’ experience in a relevant role
  • Experience with planning and budget management
  • Strong Excel and PowerPoint skills
  • Shown communication and collaboration skills
  • Excellent verbal and written communication skills

Does this appeal to you? If so, we wish to hear from you.

Please advise if you have any requirements, so we can look into arranging reasonable adjustments to the recruitment process. You can contact us at

What’s in it for you:

At Accenture Ireland, in addition to a competitive base salary, you will also have an extensive benefits package which includes pension, private health insurance, discounted gym membership, emergency caring facilities, and 2 days’ leave per year for charitable work of your choice! Flexible working arrangements can be discussed depending on the position.

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create new value and shared success for our clients, people, shareholders, partners and communities. Visit us at

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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