Job Description

Accenture have opportunities for customer service associates to join their team on a 12-month fixed-term contract. This role would be a great opportunity for individuals with previous experience in the financial services environment and offers flexible, remote working from anywhere within the Republic of Ireland.

Duties & Responsibilities

  • Deal with any phone or email/postal queries from customers in relation to the closure of their bank accounts.
  • Ensure appropriate outbound/inbound contact strategy is adhered to.
  • Ensure calls, tasks and emails are answered within SLA.
  • Ensuring all policies, procedures and controls as laid down by the business are complied with and are applied appropriately in line with regulatory requirements.
  • Any other duties as may reasonably be required by this role.
Show more


Qualifications

Competencies for the role 

  • Excellent interpersonal and communication skills.
  • Excellent attention to detail and be well organised.
  • The ability to work to tight deadlines.
  • Proficiency in Microsoft Office suite (e.g. Excel and Outlook).
  • Have achieved or be making significant progress towards a relevant professional qualification that meets Central Bank Minimum Competency Requirements.
  • 1-3 years previous experience in the financial services essential.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

image

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

LEARN MORE

image

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.


LEARN MORE

View All

Learn more about Accenture

Our more than 600,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

View All

Stay connected

Join our Team

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep up to date

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today–all from the people who work here.

Stay Connected

Job Alert Emails

Personalize your subscription to receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.

View All