Job Description

Job Description
This is a multi faceted role requiring a breadth of skills
Project Management
Stakeholder Management
Green Black Belt certified. Good working knowledge of Lean Six Sigma techniques statistical tools
Hands on experience of closing Green Belt Black Belt projects.
Ability to train the tools and techniques of Lean Six Sigma to operations
Have knowledge and or awareness of Automation tools such as Automation Anywhere, Blue Prism etc.
Drive prioritization and coordination with internal teams. Metric outcomes focused with high credentials of delivery results in past around efficiencies and customer satisfaction
Clarify and drive project priorities and commitments as well as establish clear chains of project management and accountability across multiple geographic locations.
Effectively manage stake holder expectations of clients and resolve conflicts that balance vendor and internal needs for technical, implementation, and operational issues across BPO Operations.
Effectively communicate and function within Accenture to gain required resources and appropriate management attention support.
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Qualifications

Experience delivering projects initiatives with technical solutions.
Experience of process transformation re engineering.
Project management experience including release schedules.
Experience managing programs in Internet products and technologies
Experience communicating and handling cross functional programs.
Candidates must be independent and flexible, with executive level communication skills, a strong customer focus.
Essential program management skills include collecting business requirements, reviewing specifications and communicating results throughout the organization.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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