Job Description

Job Description Responsible for placing Cross Connect orders and establishing Peering connection with different global network entities. Assigns patch panel and ports correctly. Ensures accurate creation of contract for cross connect orders Places order requests for router patching if applicable. Ensures accurate creation of circuit path designs. Responsible in performing light test, ping test and BGP test. Escalates missed milestones, ping testing, and overseeing implementation of network capacity for corporate offices and data centres worldwide. Manages cradle to grave implementation activities to meet aggressive deadlines Leads discussions with carriers and external customers, work closely with internal departments, and document tickets in status tracking database. Protects account and organization s value by keeping information confidential.

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Qualifications

Skills Needed 1 2 years experience in Telecommunications Network Provisioning preferably with a Telecommunications Communications Services company . Experience and working knowledge on OSI Layer 1 Physical and 2 Datalink troubleshooting WAN point to point connection Basic understanding of IP and WAN networking BGP, Private and Public peering Familiarity with SDH, SONET, and Ethernet concepts Basic knowledge of cabling infrastructure such as patch panels, cross connects and fiber types Experience working with internal groups e.g., order entry, test turn up , and third party client vendors and LEC s. Good English written verbal communication and customer engagement skills Strong focus on providing an outstanding user experience Must be detail oriented, with strong organizational skills Able to work independently and also in a team environment Experience with inventory database systems Capable of managing high pressure and short timelines, with the willingness to be flexible Ability to manage multiple requests simultaneously and adapt to changing projects and processes

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All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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