Digital Delivery ManagerAt Accenture Interactive, we help brands design, build and delivery the best experiences in the world, at global scale. We work with the CMOs and CDOs of some of the world’s largest brands, offering a comprehensive suite of analytics, consulting and technology to drive up marketing performance, drive down the cost per interaction and create relevant consumer experiences on a massive scale.If you’re looking for a challenging career working in a vibrant environment with access to training and a global network of experts, this could be the role for you. As part of our global team, you'll be working with cutting-edge technologies and will have the opportunity to develop a wide range of new skills on the job.In our team we:- Help companies better understand consumers and how to connect with them across markets and channels, using data and analytics- Design and deliver highly relevant experiences for consumers in real time, using the latest technologies to increase awareness, engagement, sales and profits- Optimize marketing processes and integrate across the enterprise in order to maximize the opportunities of data, analytics and marketing outcomes- We build, deploy, maintain and scale marketing solutions that reduce complexity and cost- Partner and team with technology solution providers and marketing agencies to deliver the best solution meeting the needs of our clients- Offer our clients end to end solutions and services in Customer Data Management and Analytics, Customer Experience Management, Content Services, Digital Analytics, eCommerce, Marketing and Media Optimization, Marketing Operations, Marketing Strategy, Marketing Technology Services, Marketing Transformation and Merchandising Analytics and OptimizationAs a Digital Delivery Manager, you will:- Establish and manage digital transformation programs; managing the projects to monitor progress, budget, identify and manage risk, dependencies, and issues- Leading a team of experts to identify key use cases for the client and create a roadmap for the implementation of the use cases- Identify risks in a timely manner and ensure proper escalation to client management, while proposing mitigation actions- Monitor progress and communicate it effectively with senior leadership and client stakeholders.- Evaluate issues significance and impact and ensure their resolution- Produce progress reporting documentation following Accenture’s methodology and best practices- Establishing governance for the program and lead a group of SMEs in the digital space.- Undertake effective assurance across all programme deliverables, including planning, risk and issue management and dependency management.
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REQUIRED SKILLSET:- Must have- Strong project and program management skills for delivering complex digital projects- Understand technical information and concepts and translate them into business/operational-focussed information with the instinct to question things- Highly organised and able to plan for short, medium and long-term objectives and have experience of guiding a team in meeting those objectives- Able to design and implement the measurement and reporting of metrics which help to inform delivery improvement activities- Able to identify ways to improve a digital delivery and will own the implementation of improvement activities- Have a strong service-orientated attitude and have a co-operative and mature approach to working with a client, in a team and as an individual- Desired- Have additional PMO, Project Management, or Agile certifications.- Experienced in identifying opportunities for automation and implementing them- Experience of working in a pre-sales cycle (high level estimates, RFPs, orals), especially with tight deadlinesQUALIFICATIONS & EXPERIENCE:- Bachelor’s degree or equivalent work experience- Minimum of 5+ years of experience in a digital delivery roleDoes this appeal to you If so, we wish to hear from you.About AccentureAccenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 505,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
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