Job Description

  • Process Change Requests (CR) and monitor implementation actions for the network capacity, infrastructure and material plans of record (CPoR, IPoR, MPoR)
  • Perform various risk assessments for changes to the PoRs
  • Understand the dependencies between PoRs and activities that gate or delay deployments
  • Monitor, categorize and triage CRs, identify actions and action owners, from CR identification through approval to implementation into the PoRs
  • Identify and resolve issues working with cross functional stakeholders from supply chain, deployment teams and design teams, including leading cross functional meetings to resolve more complex issues.
  • Work with deployment designers and program managers and provide updates on project impacts
  • Track progress on incident closures and provide daily and weekly status reporting on the status of change requests to business stakeholders
  • Support creation and maintenance activities for PoRs and associated deployment dashboards
  • Work with client Program Managers (PMs) to suggest end to end process improvements
  • Provide ownership on KPI metrics and escalate as appropriate 
  • Facilitate any necessary training and knowledge transfer for new joiners
  • Partner with Client team to ensure communication of results and resolve customer escalations
  • Conduct root cause analyses and align service delivery towards improving overall business metrics
  • Provide Reporting on Configuration Management and PDM KPIs, Processes and Dataset



Qualifications

Minimum Requirements

 

  • Bachelor's Degree in Engineering/Supply Chain Management/Information Management Systems or Business 
  • Minimum 3 years working in Engineering/Supply Chain/Operations/Manufacturing/Network Planning/Data Analytics roles
  • Minimum 1 year working in Hi Tech Industry and Technical Infrastructure 
  • Minimum 1 year of working in project coordination / program management roles

 

Preferred

  • Engineering degree
  • Broad understanding of Layer 1 and Layer 3 network design, planning and deployment
  • Proficiency in SQL, Javascript and Apps Script
  • Broad supply chain understanding (Planning & Fulfillment, Procurement, Logistics)
  • Quick learner, ability to understand complex business processes and systems quickly
  • Ability to lead and work in a fast-paced, dynamic, and global environment.
  • Excellent analytical and problem solving skills
  • Experience working with cross functional stakeholders, driving meetings and decisions
  • Experience in creating process documentation
  • Attention to detail and ability to quickly find anomalies
  • Self driven, ability to multitask, prioritise, and work in a fast paced unstructured environment, tough deadlines with minimal supervision
  • Excellent verbal and written communication skills in English 

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

APPLY NOW
To apply from a mobile device, your CV must be in the cloud. Not Ready? Send this job to an email address To apply from a tablet device, your CV must be in the cloud. Not Ready? Send this job to an email address

Life at Accenture

Work where you're inspired to explore your passions and where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine.

image

Work Environment

Be your best every day in a work environment that helps drive innovation in everything you do.


LEARN MORE

image

Training and Development

Take time away to learn and learn all the time in our regional learning hubs, connected classrooms, online courses and learning boards.

LEARN MORE

View All

Learn more about Accenture

Our more than 500,000 people in more than 120 countries, combine unmatched experience and specialized skills across more than 40 industries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

View All

Stay connected

Join our Team

Join Our Team

Search open positions that match your skills and interest. We look for passionate, curious, creative and solution-driven team players.

Keep up to date

Keep Up to Date

Stay ahead with careers tips, insider perspectives, and industry-leading insights you can put to use today‚Äďall from the people who work here.

Stay Connected

Stay Connected

Receive job alerts, latest news and insider tips tailored to your preferences. See what exciting and rewarding opportunities await.

View All