Job Description

The Trainer is responsible for the execution of day-to-day training activities such as, new hire on boarding, cascading product updates of the project, conducting refresher sessions based on training analysis and other training initiatives to drive performance.

 
 

DUTIES AND RESPONSIBILITIES:

  • Creation of project’s weekly assessment based on top error drivers and updates and provide insights
  • Facilitate training refresher sessions based on quality top drivers, assessment errors and updates
  • Facilitate New Hire Classes and cross training
  • Involved in the planning phase of activities for performance management initiatives
  • Conduct real time audit/side-by-side with analyst
  • Training material creation based on training-needs-analysis
  • Attend training related syncs with clients
  • Review and provide feedback on updated training materials from the client
  • Evaluate and sign off on weekly assessment report and email updates
  • Track completion for training roll outs
  • Facilitate culture deck training
  • Creation weekly training performance report
  • Lead training meetings to address team’s help items and status check on weekly training activities
  • Update all Training documentation in Knowledge Base Tool



Qualifications

KEY QUALIFICATIONS/SKILLS
  • Minimum 1 year of experience as a trainer
  • Excellent oral and written communication skills.
  • Sound decision making and organizational skills
  • Ability to present complex information to a variety of audiences
  • Proficiency in MS office applications (Excel, Powerpoint and Word)
  • Quick Learner
 Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 505,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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