Job Description

INNOVATION WORKSHOPS DEVELOPMENT MANAGER  

Business Context

Accenture Labs is the applied technology R&D organization within Accenture. The Accenture Labs mission is to invent the future for Accenture, our clients and the market. Focused on solving critical business problems with advanced technology, Accenture Labs brings fresh insights and innovations to our clients, helping them capitalize on dramatic changes in technology, business and society. Our dedicated team of technologists and researchers work with leaders across the company to invest in, incubate and deliver breakthrough ideas and solutions that help our clients create new sources of business advantage.
Accenture Labs is located in seven key research hubs around the world: San Francisco, California; Washington DC, Virginia; Sophia Antipolis, France; Dublin, Ireland; Tel Aviv, Israel; Bangalore, India and Shenzhen, China. The Labs collaborate extensively with Accenture’s network of nearly 400 innovation centers, studios and centers of excellence located in 92 cities and 35 countries globally to deliver cutting-edge research, insights and solutions to clients where they operate and live.
The Innovation Workshops Program is an integral part of Accenture Labs. It offers interactive workshops that bring Accenture Labs R&D to life for clients, sponsors and partners in each of the seven hubs. Participants are provided with a vision of the future of technology, given hands-on demonstrations of R&D prototypes and an opportunity to explore associated opportunities in their respective businesses.
The Dulbin Lab Workshop Programme brings together the best of our AI R&D in the Lab and the CIS capabilities of the Dock together. We are looking for an Innovation Workshop Manager to support the client facing activities of the Dublin Lab.

KEY responsibilities

The Dublin Lab Innovation Workshop Manager will have the following mission and key responsibilities:
Client Engagement and workshops Strategy
  • Support Dublin Lab Director  in defining client engagement strategy and goals for Dublin Labs, including the local client innovation services catalogue and the workshops program,
  • Work with Dublin  Labs R&D team to understand their strategic priorities to best position them for interactions and co-creation opportunities with clients
  • Represent Labs at CIS pipeline meetings and analyze CIS client workshop objectives against Labs service proposition and objectives to identify opportunities for Labs involvement
  • Support Dublin Lab Director working with client teams and the CIS team to bring together specific innovation services or develop agendas for client workshops
  • Support Dublin Lab Director working with local/regional marketing teams to ensure that the hub is represented at media and local market events and track follow-up opportunities
  • Create and maintain relationships with the regional Accenture Innovation Architecture and Network to exchange best practices for delivering innovation services and high value client workshops as well as ensure exposure of the services offered by the Dublin Lab
  • Responsible for developing & maintaining Labs service catalogue & engagement materials (both R&D and higher level introductory documents)
  • Research and suggest new formats for workshops and innovation services
WorkshopS Execution & Support
  • Work with Dublin Lab  team  and the CIS Team to secure Labs participation in relevant client workshops with clarity on expected value-add
  • Work with clients and internal Accenture teams to develop agendas for an innovation workshop, or in some cases, establish a longer term schedule of workshop events to suit a client’s needs – for example Labs POCs/Pilots
  • Ensure Labs team  bring the right messages according to the client context & objectives
  • Support Labs Director with personal development & training of Labs resources on story-telling & client narrative shaping
  • Facilitate and act as a master of ceremony during workshops
  • Manage event production, including pre, day-of, and post activities
  • Pitch the services and topics of the Lab at a high level, telling stories and simplifying concepts to highlight business impact and value
  • Demonstrate at a high level key labss assets and collateral
  • Apply co-creation methodology like design thinking and lean startup, and in general form methodology
  • Interview relevant stakeholders and map As Is and To Be process, along with data, systems and user touchpoints
  • Track metrics & impact related to events conducted
Labs ENGAGEMENT IN THE REGION
  • Act as a first point of contact for internal Accenture audience when they want to know more about labs
  • Be the global labs ambassador in the local ecosystem, curating & replicating content and experience as well as being able to tell global labs stories
  • Participate to the global labs workshops council to ensure knowledge and best practices sharing
  • Instantiate global labs engagement strategy in the region/local ecosystem
  • Extend labs exposure in the region and facilitate interaction/engagement with friends of labs
  • Participate to global labs reporting

REPORTING LINES

  • Geography:           Direct Line to Dublin  Labs Director
  • Function:               Dotted line to Global Workshops Program Lead

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Qualifications

Skills

Role-Specific

  • Customer service oriented
  • Technology background and/or strong interest in emerging technologies and how they impact the business
  • Strong executive presence as well as facilitation experience & storytelling skills
  • Entrepreneur mindset and strong project management experience
  • Design Thinking
  • Business Insight

Soft Skills

  • Self-starter, organized, focused
  • Critical thinking & problem solving
  • Excellent oral and written communication
  • Outgoing with good interpersonal skills
  • Self-confidence, authority and diplomacy
  • Willingness to learn continuously, adaptability
  • Global team player

Languages

  • Excellent English to interact with event sponsors and international colleagues

Tools

  • Proficient with MS Office suite (i.e. PowerPoint, Excel, Outlook, Teams, etc.)
  • Virtual collaboration capabilities (Videoconference, Skype, etc.)
  • Video creation and editing capabilities
  • Experience with creative tools such as the creative cloud suite would be a plus
 

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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