Job Title: Employee Relations and Policies Specialist
Career Level: 9 – Consultant
Overall Purpose of the Job
Front to end responsibility for the completion of disciplinary and grievance investigations in Accenture Ireland for all Career Levels, up to and including Managing Director. This includes planning and conducting interviews; obtaining all information necessary to complete an investigation; producing clear and concise investigation reports which summarises the key facts and conclusion; communication of conclusion to the individuals.
Scope of investigations include all disciplinary / conduct matters, while grievances include, but are not limited to, equality/diversity; harassment/ bullying; conditions of service; absence management.
Completion of all investigations as soon as is reasonably practical, with minimal delay.
Keep stakeholders (respondents/ complainants/ ER Associate Managers / People Advisors) aware of progress.
Act as Disciplinary and Grievance SME and develop and maintain currency in subject matter knowledge through understanding Accenture’s internal policies; the Code of Practise regarding Grievance and Disciplinary Procedures; membership of professional bodies such as CIPD, or other sources, such as employment case law updates.
As SME own the content of disciplinary and grievance templates. Ensure that all templates are fit for purpose, reflect legislation, case law, and practice.
Support HR professionals/business leads involved in investigations through advice, 1 on 1 coaching, or the design and delivery of training updates or packages.
Make accurate and timely updates of the ER Case Management System.
Provide management information when required. Highlight trends in case types which may necessitate action to address.
Additional responsibilities may include management of Subject Access Request, Conduct Counts projects and ER reporting
The Specialist will be recognised as an expert in the specialism of Disciplinary and Grievance investigation processes, through having substantial practical experience, or through a proven aptitude and willingness to quickly acquire and successfully apply new skills and experiences.
Professional qualifications e.g. MCIPD would be an advantage
Ability to actively listen, reason and empathise at all levels, build trust very quickly.
Analytical and written skills must of a high order to produce investigation reports/notes, or recommendations for solutions based on reasoned rationales.
Quickly understand the Accenture Ireland organisation and culture. Assimilate details of differing roles/ responsibilities so building credibility.
Design, develop and deliver professional presentations at all levels and match delivery to the needs of the audience.
The role holder is expected to:
Work independently to manage their case work with little oversight (knowing that they can reach for advice and support when this is needed).
Balance conflicting priorities so that all elements of their role are met.
Build creditability with all levels.
Demonstrate well-developed reasoning skills through the ability to identify, interpret and understand complex issues.
Review, identify and make improvements to policies and practices, based on sound commercial arguments/ reasoning.
Articulate complex information clearly and succinctly, both orally and in writing.
Show personal flexibility and actively support other members of the Employee Relations Team achieve business goals.
Show business acumen to overcome challenges or barriers that they encounter.
Maintain personal, employee, and business confidentiality in all matters that they, the Employee Relations Team, and wider Accenture business are involved in.
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. 459,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.
Please note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.
Accenture reserves the right to close the role prior to this date should a suitable applicant be found.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
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