Job Description

Job title: Legal Ops Core-Programme Manager
Career Level: 7 Manager
Location: Dublin
Job Title Strategic Program & Operations Manager - CORE

Organizational References

Career Level: Manager (CL7)

Career Track: Corporate Function Legal

Unit: Legal Operations (Strategic Programme Management team)

Reporting to: Global Strategic Programme Management Lead

Talent Segment: Program, Project, and Service Management

Role: Strategic Program & Operations Manager (SPOM)

Specialty: Project & Programme Management

Job Characteristics

Full-time (or part-time of at least 4 days per week).
Flexible working (particularly working from home) opportunities.
Typical office environment for meetings.
Less than 10% of the time spent on international travel.

Organizational Context
Accenture Legal encompasses ~2700 lawyers, contract management and other professionals in 46 countries, making us amongst the biggest in-house units of our kind globally. The Compliance, Offerings, Regulatory & Ethics (CORE) function within Legal support helps minimize risk and protect our global teams by assuring compliance with laws, regulations, company policies and protocols. Through CORE’s ownership and driving of ethical practices throughout the enterprise, including continuous improvement of the Code of Business Ethics, Accenture has been named by Ethisphere as a World’s Most Ethical Company® for each of the last 12 years.

Job Summary

This is an exciting opportunity to support the Deputy General Counsel of CORE and his leadership team in optimizing business-as-usual activities, whilst helping evolve and deliver their portfolio of strategic projects and initiatives. In doing so, to help the CORE LT have a holistic view of functional impact, quality, cost and load; through the effective initiation, planning, design, execution, monitoring and controlling of key activities. The SPOM will work with the CORE LT and their teams in identifying and managing risks, issues, dependencies and interdependencies; as well as ensuring coordination on delivery and communication approaches to avoid confusion or duplication of efforts.

Key Relationships

Reports to: Global Strategic Programme Management Lead
Supervises: Strategic Programme Management Consultant for CORE
Key Relationship:
  • CORE: Deputy General Counsel of CORE; his Leadership Team; other senior personnel within CORE.
  • Legal Operations: All teams
  • Other Corporate Functions: Legal Marketing & Communications (M&C); Legal Finance
Key Responsibilities

The individual will be supporting the CORE LT on several dimensions and is expected to dynamically prioritize this support as needed:
  • Strategic Planning: Working with CORE LT to review the portfolio of initiatives in-flight and expected to commence in FY20; including expected outcomes, milestones, resourcing and costs. Also, establishing the annual schedule of CORE LT and wider CORE meetings and events to drive decision making, discussions, collaboration and knowledge sharing.
  • Governance: Managing the decisioning process, including driving timely submissions of quality inputs; capturing decisions taken (including consequences and commitments); communicating and monitoring decision actions and proactively flagging any challenges to decisions being executed.
  • Programme Management: Supporting CORE leaders successfully drive their functional initiatives, either directly or through the sourcing of PM expertise from elsewhere in Legal or Accenture. Being pro-active in terms of identifying and resolving issues and material risks to delivery.
  • Communications: Supporting the CORE LT with development of internal comms vehicles (e.g. portal articles, videos, newsletters, blogs etc.); set-up and execution of webcasts and team conference calls; and managing the key functional comms channels. In doing so, working with comms SMAs (within Legal Ops and Legal Marketing & Comms) to ensure application of the Legal Internal Comms Strategy; and associated clarity and consistency of CORE LT messaging, touch-and-tone etc.
  • Engagement: Supporting the use of engagement surveys, analysis of results and development of action plans for engagement improvement. Also, assisting Rewards & Recognition e.g. support for budgeting and distribution of Performance Points.
  • Learning & Development (L&D): Working with the L&D team in Legal Ops and the Learning CoE to apply the Legal L&D Strategy to CORE – including reviewing L&D needs, refining the portfolio of learning assets, deploying learning solutions across the CORE population and identifying opportunities for further improvement.
  • Knowledge Management (KM): Working with the KM team in Legal Ops to capture, curate and share CORE know-how.
  • Financial Management (FM): Working with Finance SMAs (within Legal Ops and Legal Finance) to support the CORE LT with six-monthly planning cycles for headcount and budgets; monthly delta analysis of actuals vs. forecasts; action planning to reduce these deltas; and miscellaneous FM activities.
  • Technology & Innovation: Identifying opportunities for tactical improvements (e.g. through task automation, use of centralized tools / repositories etc.) and working with the Legal Tech Ops team to develop solutions. Also, helping CORE LT strengthen innovation processes, tools, management reporting and culture.
  • Business Operations: Overseeing management of CORE distribution lists, org charts, asset register and access rights etc.

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Qualifications and Experience Required

The following elements are required: 
  • Minimum of five years working experience in fast-paced project-based roles, be that consulting to external clients (e.g. in Strategy, Consulting or Digital) and/or working on strategic internal initiatives (e.g. in AEE).
  • Proven track record of supporting senior client or internal stakeholders in variety of scoping, planning, execution and monitoring activities.
  • Experience of working across multiple geographic borders and time zones.
  • Demonstrable ability to define a project approach and identify the key factors and constraints; knowledge and competence in identifying risks, issues and dependencies.
  • Fluency in Microsoft Office packages (Word, Excel, PowerPoint)
  • Experience in managing more junior resources as part of agile project team; demonstrable stewardship mindset for developing and progressing people.
  • The following elements are preferred:
  • Experience of working in a ‘chief of staff’ role with senior client(s) or Accenture MD(s)
  • Demonstrable knowledge of FORM and application to practical examples.
  • The following elements are helpful:
  • Knowledge of operating model, talent strategy, L&D, change management, communications and culture frameworks.
  • Exposure to data analytics, including modelling and visualization.
  • Exposure to innovation management
 Skills Required  
  • Strong evaluation and problem-solving skills: able to identify the real issue, and to anticipate requirements and potential consequences.
  • Logical reasoning: able to demonstrate rationale behind any recommendations and achieve consensus around proposed outcomes
  • Outstanding spoken and written communication skills: able to deal confidently, tactfully and appropriately with people of different disciplines and at all levels of the organization
  • Strong influencing and negotiation skills: able to build strong relationships with multiple global stakeholders quickly via virtual tools; listen, understand and respond to any concerns.
  • Prioritization skills: Comfortable working within a large and complex environment with multiple stakeholders and interest groups.
  • Task management: Professional and organized approach to delivery. Able to work under pressure and to tight timescales, with minimal supervision.
Personal Qualities Required 
  • Strategic thinking and innovation: Able to think strategically but also willing and able to roll their sleeves up and do whatever is needed to achieve key business objectives, diving into detail where necessary.
  • Influence and communication: Able to be highly credible and persuasive, influencing key stakeholders and effecting change with or without direct reporting authority.
  • Collaboration: Able to work well with others, to build strong relationships, to share knowledge and expertise to foster a sense of trust.
  • Drive: Commitment to getting things done, including self-sufficiency and the lack of need for detailed direction.
  • Flexibility: Ability to manage diary and working pattern to enable more interactions with global stakeholders.
  • Resilience: Able to manage emotions and take steps to manage workplace frustrations constructively; remaining calm and positive under pressure. 
Application Documentation
  • Customized CV
  • Covering Letter
About Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. 459,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at
Please note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.
Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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