Job Description

Accenture Flex offers you the flexibility of fixed duration project-based work powered by Accenture, a leading global professional services company.    Accenture is consistently recognized on FORTUNE’s 100 Best Companies to Work For and DiversityInc’s Top 50 Companies for Diversitylists.   

 

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities.  In addition to delivering innovative solutions for Accenture’s clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today’s biggest business challenges.  You will receive competitive rewards and access to benefits programs and world-class learning resources.   

 

 The Site Setup Support resource will support onsite management activities for multiple learning programs. They will be responsible for materials preparation, transport and distribution of materials, as well as full setup and take-down for in-person learning events.  Ideal candidate will be available Tuesday, Wednesday, and Thursday for 20 hours per week to support a fixed morning hours schedule.

 
 
Key Responsibilities:
 
  • Reports directly to the Learning Experience Lead and will be responsible for communicating status on a daily basis in terms of what site setups and takedowns they have completed and any issues/escalations encountered
  • Responsible for daily task load ensuring quality and efficient delivery across a range of onsite activities such as workspace/meeting and set-up, A/V support, catering, document services, floor operations support, space utilization management, materials stock and maintain appearance of classrooms, SWAG storage and setup, takedown of materials/swag after each session, and/or other services
  • Communicates urgent escalations to the Learning Experience Lead and troubleshoots to either solve issues and/or raise them to supervisors and/or stakeholders, including points of contact in other departments
  • Supports tracking attendance/completion for in-person sessions as needed
  • May engage with vendors to process ordering and inventory
  • May engage with facilitators in preparation and distribution of materials for sessions
  • May assist with retrieval and/or destruction of documents, according to archival guidelines

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Qualifications

Basic Qualifications:
  • High School Graduate
  • Minimum 1 year customer service experience
  • Ability to lift and transport up to15/20 lbs of materials, equipment, etc. to and from rooms for setup and takedown
 Preferred Skills:
  • Experience with event setup and take down
  • Ability to take direction and deliver excellent customer service in a fast-paced environment
  • Ability to manage multiple activities simultaneously
 
Professional Skills Requirements:
  • Strong organizational skills
  • Passion for customer service
  • Positive attitude and ability to engage with various stakeholders
  • Critical thinking problem solving skills
  • Conflict resolution
 

Applicants for employment in the US must have work authorization that does not

 

now or in the future require sponsorship of a visa for employment authorization in

the United States and with Accenture.   

 

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.  

 

Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities. 

 

Equal Employment Opportunity  

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. 

 

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. 

 

Accenture is committed to providing veteran employment opportunities to our service men and women.  

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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