Job Description

The successful Application Support Specialist will be part of an Accenture managed service in Dublin providing business as usual application maintenance, user support and issue resolution for an Irish Bank's Core Banking System.  The candidate will have experience of configuring AppDynamics, server-side alerts and be responsible for applying updates to the product.




·         Strong AppDynamics product knowledge

·         Working experience in monitoring and performance tools

·         Ability to develop AppDynamics Monitoring Extensions. 

·         Excellent Oral and Written Communication Skills

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·         Experience of configuring AppDynamics, server-side alerts and be responsible for applying    updates to the product

·         Experience of working in a Production service support team

·         ITIL certification is preferred

·         Automation skills and the experience of working in an environment where issues are eliminated through auto-resolution

·         Experience of Splunk preferred

·         Effective interpersonal skills for interacting with both project team & clients

·         Strong analytical and problem-solving skills 

·         Experience of working with Offshore teams preferred


Does this appeal to you? If so, we wish to hear from you.  


Please also note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity. 

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as applicable by law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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