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Client Business Partner

Job Location: Dublin

Regional Description: Ireland

Job Number: 00654310 00654310_en-GB

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- Job description

Client Business Partner (Fixed-term contract)

We are looking for a Client Business Partner and Service Delivery Lead to join our team. In this role you are responsible for the management of the end-to-end Business Service Delivery, driving successful outcomes aligned to:

Business Strategy & Priorities

Demonstrate a clear understanding of the client strategy / priorities at Regional and Global level and how Accenture Operations can support achievement of these strategies
Represent and articulate how the regional and global service delivery team can deliver core business processes today together with a focus on delivery of continuous improvements to support the future business strategy and priorities

Business Planning

Project manage the Annual Regional Planning process with client leadership
Collaborate with other region leads to support global alignment, planning and prioritization, ensuring current business factors (operational or budgetary) are fully considered to best enable achievement of strategy and priorities
Conduct thorough analysis of prior performance factors to identify learnings or opportunities to be considered for annual planning
Work with the client team to ensure soft and hard factors that can influence the business are assessed and included for consideration in planning

Stakeholder Management

Build and maintain existing and new relations with client business leadership & core client team in region
Responsible for timely communication and stakeholder management
Co-ordinate and structure communications to support smooth delivery of client’s core business & strategic priorities
Work across regional and global team to ensure high standard of business service is maintained

Delivery Management

Deliver scope of services accurately and timely through service delivery team

Build and maintain a high performing team

Encourage and develop innovation and continuous improvement practices in the team

Reporting to Client and Accenture leadership

+ Basic qualifications

Personal Attributes:

Ability to use effective investigative and analytical methods in engagements with client and synthesize relevant information to ensure delivery of the most appropriate approach or solution, that meets the business & financial need
Demonstrate evidence of strong Financial and Business Acumen to ensure effective management of client operational budget
Evidence of ability to partner with client to advise on and assist in identification of solutions to business challenges
Demonstrable evidence of business acumen, influencing and stakeholder management
Resilient in nature with proven ability of dealing with changing requirements/circumstances and sometimes challenging client engagements while always maintaining a high level of professionalism
Excellent communication, presentation and facilitation skills at all levels; demonstrating effective consultancy and collaboration skills
Excellent planning, organizational, communication and time management skills; possessing the ability to cope under pressure, managing multiple activities and priorities within tight timeframes and resource constraints while maximizing value for the client
Knowledge/Skills Requirements:

Essential Requirements:

Client relationship management
Service Delivery Management
People Management expertise
Experience managing conflict and negotiating resolution
Demonstrated ability to lead a team and work towards defined goals
Financial and planning acumen
Financial Analysis & modeling
Strong verbal and written communication skills
Experience in working under targets and ability to drive a team in achieving them
Must be able to work cross boundaries and influence key decision makers. The candidate must be able to see and maintain the big picture, identifying and evaluating opportunities for cross-group win-win collaboration
Strong attention to detail and willing to roll up sleeves and get the work done
Good team player, flexible, enthusiastic, innovative and proactive
Decision Making
Self-starter with the ability to and confidence to work on own initiative to strict deadlines
Project Management expertise
Demonstrates flexibility in fast-paced environment
Ability to coordinate multiple tasks at one time
Sense of personal accountability and self-motivation
Excellent Organization skills
Issue Identification Analysis and Solving
Teamwork and Collaboration
Work planning/Estimating
CDP Controls
4+ years of experience preferred

Desirable Requirements:

Business Process Outsourcing experience
Working with remote/virtual project team environment
Additional European language
Understanding of commercial scale IT infrastructure, software licensing knowledge

About Accenture

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us atwww.accenture.com.

Please note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity.

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

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