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Operations Reporting Analyst - Content Moderation

Job Location: Dublin

Regional Description: Ireland

Job Number: 00584681

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- Job description

 
Operations Reporting Analyst – Content Moderation
 
Responsible for ensuring standard reports are delivered accurately and on time. They gather and document reporting requirements and manage the production of reports which may include, but are not limited to, financial and quality metrics.
 
DUTIES AND RESPONSIBILITIES:
 
  • Deliver timely ad hoc and standard operational reports
  • Gather and document reporting requirements
  • Maintain reports inventory
  • Manage reporting change requests
  • Work with process subject matter experts from each functional team
  • Assist in designing insightful report views (excel-based or tool-based or dashboards)
  • Provide regular and ad-hoc results interpretation to Accenture management as requested
  • Utilize data to identify trends and opportunities for improvement
  • Work with other teams and stakeholders to identify opportunities to improve performance results in accordance with contractual agreements between Accenture, vendors and clients
  • Perform Quality Assurance (QA) on reporting analysis performed by other reporting groups as needed
KEY QUALIFICATIONS/SKILLS
 
  • Graduate with 2 years of working experience with Metrics and Reporting
  • Make/propose improvements to work products, services or processes
  • Excellent oral and written communication skills.
  • Comply with Accenture standards, procedures and policies
 
Build skills (self or others) needed to execute responsibilities
 
Please also note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity. 
 
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com. 
 

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