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Experience Strategist

Job Location: NY - New York

Regional Description: Northeast

Job Number: 00557061


- Job description

The digital revolution is changing everything. It’s everywhere – transforming how we work and play. Are you reacting to the disruption each day or are you leading the way as a digital disrupter? Accenture Digital is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. At the forefront of digital, you’ll create it, own it and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises. Join us and become an integral part of our experienced digital team with the credibility, expertise and insight clients depend on. 

At Accenture Digital, you’ll help businesses grow in entirely new ways. You’ll drive revenues, increase efficiencies and reduce costs. All while enhancing a little thing called brand equity.
Job Description
Many of our clients, across all industries today, are at a pivotal inflection point as they try and pivot from navigating the current business climate and executing on the basics that allow them to grow their core, while investing in new business models in service of growth. However, the navigation between these two focal points often requires significant shifts in technology, business and operating model innovation, and a commitment to consumer experiences to realize that growth.
The Experience Strategist plays a critical role in identifying and analyzing how themes such as Platform-as-a-Business, Re-defining “products” and re-imagining “channels” can help clients capture trapped value. The Experience Strategist is a core member of the sprint teams, that are charged with developing agile experiments to capture trapped value, by shaping digital and disruptive idea, and articulating such ideas in compelling and creative proposals, crafting and delivering pitches for the targeted client CEO and C-Suite. The Experience Architect also leads the delivery of the Ideation and Value Hack (Invent) phase, as well as the Agile Experimentation (Incubation) phase, while supervising its Industrialization deployment.
Key Responsibilities:
  • Manage the pipeline of opportunities for a given industry or list of identified clients. Along with account teams, Industry origination councils and Bloom CxOs and mentors, manage identification and prioritization of target clients, priority tiers and resources allocation.
  • Leveraging internal and external research, design thinking and other methods (such as value hack, disruption diagnosis, etc.), identify transformational hypotheses, anchored in our key transformational themes (Platform, Channels and Products) to capture trapped value.
  • Work with our Strategy counterparts to validate the Transformational Hypotheses against value pools
  • Prepare compelling and creative presentations / client pitches for selected hypotheses
  • As a member of the Bloom SWAT team (alongside design, and business strategy), work closely with client account teams, origination councils and Bloom leadership and mentors to review, shape and refine hypothesis
  • Establish trusted client relationships, and present to client CEO and C-suite.
  • Shape and lead Invent and Incubate phases along with Bloom SWAT and CxO Teams, including defining a vision, value proposition, business case and roadmap, and creating the proof of concept to be industrialized.
  • Supervise the Industrialization phase, ensuring the initial vision and strategy materializes through the deployment / industrialization, for value realization.
  • Build and guide balanced teams from various Accenture capabilities as they successfully deliver business outcomes and takeover ongoing ownership of the initiative.
Basic Qualifications:
  • 10+ years of experience at startup(s), consulting firm and/or marketing/experience led company
Preferred Skills:
  • Cross-athlete: A strong mix of business, design thinking, customer experience and digital skills and experience. Not anchored in a single skillset or offering, but instead anchored on a deep understanding of how clients can realize trapped value in unique ways
  • Entrepreneurially minded – the ability to balance the process and operating model of Accenture and our clients, with an unquenchable desire to re-invent. Comfortable in agile teams.
  • A creative mind with ability to identify and articulate new experiences, models and avenues for digital growth or disruption
  • Strong leadership experience
  • Client C-Suite or executive level exposure and relationships
  • Proven successful origination, deal shaping and excellence in delivery of large, complex digital transformation engagements from the ground up, for the C-suite
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. 
Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity:
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job Candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.

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