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Marketing Support Analyst - German

Job Location: Dublin

Regional Description: Ireland

Job Number: 00535660

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- Job description

Title: Marketing Support Analyst  - German 

Level: 11

Location: Dublin


Accenture Direct provides marketing, event support and media monitoring to Accenture Marketing & Communications globally.


You will administer requests from vendors and clients by phone and through Accenture.com, pre-qualifying and tracking new business leads through the sales cycle. Supporting and working with teams in Austria, Switzerland and Germany on key client business events and conferences as well as database management, response management, campaign management, communications, and general marketing projects.


Role & Responsibilities

  • Pre-qualify and track new business leads through the Accenture sales cycle. Document details of all customer interactions in Siebel / CRM Tool.
  • Work with M&C / Client Account teams to ensure leads are followed up & responded to.
  • Inbound phone-lines – German Language - 8am-4.30pm (UTC / Dublin, Ireland).
  • Reporting – quarterly and ad hoc as required.

MMS - Salesforce:

  • Design & lead ASG marketing campaigns, consolidate and prepare client invite & audience email lists, build & update contact records, campaign status reporting, ongoing management and monitoring of campaigns
  • Ensure data quality and integrity always in MMS, ensuring adherence to key dates and actions.
  • Working with Marketing & Comm. to drive increased knowledge and understanding of MMS, communicate standard methodologies and keep abreast of all updates to continually increase knowledge and skills.

Event Support:

  • Design and consolidate client and audience lists for ASG events and programs, supporting local Marketing & Comm. Teams
  • Communications including email invitations, internal MD comm.
  • Database management (Excel / SharePoint) – RSVP & response management.
  • Regular status reporting for program management, leadership, M&C.

General:

  • General marketing and project support, as required.
  • Build & maintain a good working relationships with partners and suppliers.
  • Reports to: Accenture Direct Team Lead and Accenture Direct Manager

Qualifications, Experience and Skills

  • Fluency in German and English REQUIRED
  • Knowledge and experience in MMS / Salesforce or similar CRM tools / databases
  • Demonstrate strong database management & MS Office skills – Excel
  • Strong communication skills
  • Excellent attention to detail with a strong sense of personal accountability and capacity to work independently
  • Enthusiastic with a focus on ideas and innovation
  • Adaptable with good technical know-how, to easily navigate, understand & use new tools, processes etc.
  • Well-developed analytical/problem solving skills
  • Strong organizational skills
  • Ability to work well with teams and demonstrate flexibility
  • Relationship management skills with an ability to interact with senior leadership easily.
  • Bachelor's degree or related job experience.


Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Please note that Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

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