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Oracle Cloud CX Functional Consultant

Job Location: IL - Chicago

Regional Description: Midwest

Job Number: 00532973

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- Job description

Join Accenture and help transform leading organizations and communities around the world.  The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.  Choose Accenture, and make delivering innovative work part of your extraordinary career.

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

Business & Technology Integration professionals advise upon, design, develop and/or deliver technology solutions that support best practice business changes

The Bus&Industry Integration Arch Specialist aligning technology with business strategy and goals they working directly with the client gathering requirements to analyze, design and/or implement technology best practice business changes. They are sought out as experts internally and externally for their deep functional or industry expertise, domain knowledge, or offering expertise. They enhance Accenture's marketplace reputation.

Job Description

Oracle professionals design, implement and deploy Oracle solutions to achieve defined business goals. Maintain skills in Oracle applications process design and configuration; Oracle application design, development, integration, testing and deployment; and Oracle application technical architecture.

A professional at this position level within Accenture has the following responsibilities:
Adapts existing methods and procedures to create possible alternative solutions to moderately complex problems. 
Understands the strategic direction set by senior management as it relates to team goals. 
Uses considerable judgment to determine solution and seeks guidance on complex problems
Primary upward interaction is with direct supervisor. May interact with peers and/or management levels at a client and/or within Accenture.
Determines methods and procedures on new assignments with guidance
Decisions often impact the team in which they reside
Manages small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture.

The Oracle Sales Cloud Functional Lead will be responsible for providing key business process support for the project.   Primary responsibilities will be focused on delivering requirements, defining the business process, managing workshops, and creating functional designs. The candidate will need to be client-facing and can serve as a subject matter expert for key capabilities such as:  account/contact management, lead management, opportunity management, forecasting, quotas, sales reporting, and sales performance management.

Basic Qualifications

Minimum of 2 years of Oracle Sales Cloud

Minimum of 3 years of Customer Relationship Management (CRM), Customer Experience (CX)

Ability to travel 100%


Professional Skill Requirements

Proven success in contributing to a team-oriented environment Proven ability to work creatively and analytically in a problem-solving environment Desire to work in an information systems environment Excellent leadership, communication (written and oral) and interpersonal skills

Preferred Skills: 

Minimum 3-5 years experience in Sales Force Automation, Customer Relationship Management, Customer Experience

Minimum 2-3 years experience with Oracle Sales Cloud

Strong analytical, written, and oral communication skills; process oriented.

Ability to manage teams and processes globally.

Excellent problem solving skills.

Must be able to accurately compile and synthesize both quantitative and qualitative data.

Ability to work in a dynamic environment.

Strong Excel and PowerPoint skills

Strong attention to details and the ability to multitask


Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. 

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity 
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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