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Content Design Lead - Fjord / The Dock

Job Location: Dublin

Regional Description: Ireland

Job Number: 00524557


- Job description

Content Design Lead

The Dock, Dublin 2

Fjord has joined forces with The Dock. This is the new home for experimentation, co-creation and experiential design, and an exciting opportunity to put design doing at the heart of innovation.

Who are we?

We are designers, ukulele players, doctors and dancers. We are doing things that matter for lives, cities and robots. We are building a work environment where people are happy, productive and collaborative. At Fjord, content design is an integral part of our design process. The creative thinkers and systematic doers on our Content Design team apply iterative design thinking to content strategically, from service design to digital product creation.

Who are you?

As a Content Design Lead, you’ll own content design as a discipline on projects and accounts and contribute to the practice at the studio level. You’ll share responsibility with the Content Design team across all studio accounts. On projects, you’ll support and provide oversight on all aspects of content design, and lead design efforts. You’ll also manage teams, establish processes, estimate level of effort, and liaise with Content Designers throughout the region to facilitate knowledge sharing. This is your opportunity to collaborate with our teams and our clients to build the future of our dreams.

As a team, we:

  • Define content requirements.
  • Own the story and its structure.
  • Move things from ambiguity to clarity
As a Content Design Lead, you:
  • Deliver the information that people care about and that has the greatest impact to the business, at the right times and in the right ways.
  • Manage content design relationships with partners and clients.
  • Own craft and capability output across key projects, ensuring each project deliverable is of the highest quality.
  • Manage the studio's Content Design team across key accounts. Provide individual and team-level coaching and feedback, maintain motivation and morale.
  • Estimate scope as well as level of effort for content design resourcing for studio work.
  • Develop pitch decks and project approaches that lead to exciting, inspiring, and well-shaped work for our design team.
  • Publish articles, books and other media on behalf of Fjord.

Working together, we will:

  • Build content systems for living services that will improve people’s lives.
  • Unite design and development teams in the service of meaningful content.
  • Revolutionize the way our clients think about content across products and services.

Set yourself apart:

  • Ability to learn new software quickly; experience with Microsoft Office, Adobe Creative Suite, Sketch, InVision, Axure, Confluence, or JIRA is a plus.
  • Advanced knowledge of the content landscape, including but not limited to content design, content creation, content strategy, content marketing, content management, and content operations.
  • Ability to communicate effectively with colleagues, clients, and partners in any situation or context.
  • Proven history of delivering results on time and within budget.
  • History of tackling and solving complex interactive challenges.

Your Skills And Qualifications:

  • 7-10 years of digital design experience
  • 5-7 years of content strategy experience
  • 3-5 years of content design experience
  • Prior software design and/or strategy experience
  • 2-3 years of leadership experience
  • 2-3 years of managerial experience
  • Graduate-level study may count toward 1-2 years of professional experience.
  • Bachelor’s degree or equivalent experience in information sciences, design, journalism, industrial design, English studies, linguistics, or library science.

A flexible approach


We understand that traditional models may not work for everyone, so we offer flexible working arrangements which include tailored options for how you work


Please note, as part of all Designer recruitment processes, we require a portfolio of your relevant work or we will not be able to consider your application.


Please be sure to include a link to an online or downloadable portfolio on your CV, or, be sure to attach an additional document with a portfolio of your work, as part of your online application for this role.


About Accenture

Accenture is a global management consulting, technology services and outsourcing company, with more than 373,000 people serving clients in more than 120 countries. The Centre for Innovation is a multidisciplinary research and incubation hub, leading the global innovation programme at Accenture. 


Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.


Dock Designer

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