It's the third edition of our Tech Ladies series, and I'm delighted that people have been so engaged with the career stories of our talented team.
Today, we’re meeting Karen Howley—a content curator with a creative flare for art, photography and song writing (I assure you this is not a prerequisite for the job).
I’m originally from Sligo, but I’ve been living in Dublin for 15 years now, after moving here back in 2002 to study multimedia, at Dublin City University.
I’ve always loved making stuff; it doesn't matter what it is—it could be as simple as cooking a meal for friends, or as artsy as interpreting music with watercolours—once it gets the creative juices flowing, I'm at my happiest.
I sit within the Client Innovation Services Team.
We work with clients to explore opportunities and challenges that help shape their company’s future.
A core function of the team is to design bespoke innovation sessions that are centred around an area of interest for the client.
That could be anything from identifying what the key innovations are going to be for a specific industry in the next five years, to producing a proof of concept with a client that is focused on a use case and a specific technology, like Artificial Intelligence.
My role on the team involves curating content that helps to shape these innovation sessions.
The content can vary from thought leadership and industry trends, to projects being worked on at The Dock.
For example, if we have a client coming to The Dock that's interested in the opportunities that personalisation presents for their industry, I might try to identify a project being worked on at The Dock that has a focus on artificial intelligence and customer experience.
If you look at my background, I studied multimedia in college, but before that, I spent a year studying journalism. This may sound a little crazy, but I didn’t actually own an email account until I started college.
There was dial up in the west of Ireland, where I’m from, and I was going into journalism as someone who enjoyed writing, but at that point the “tech” side of content creation never even entered my mind.
It wasn’t until towards the end of our first year when we had to build a website that something just clicked with me.
It was one of those lightbulb moments. My tech journey spawned from there.
I don’t like to pigeon-hole myself when it comes to moving jobs; my skillset is quite diverse, so I was looking out for a role that didn’t silo me into one aspect of digital marketing.
As a content curator at The Dock, I have the luxury of leveraging my interest in emerging technologies across many industries, as well as the experience I’ve amassed across digital marketing, design and media, to deliver real value.
Something else that really appealed to me was that the role was totally new.
Every job I’ve ever taken has been brand new to an organisation. These roles have been created because of the direction that a company has needed to go based on emerging tech and consumer behaviour.
With that comes an incredible opportunity to shape the role, and its associated challenge, while managing the scope!
I love this dynamic.
It’s important to achieve balance across all industries, not just the tech industry. Women think a little differently; we take a different approach to solving problems.
Having a balance is key, especially in the likes of product or service design, where you need to develop a product or service with all users in mind, not just men. Having a balance is essential, and that extends across all aspects of diversity, not just gender.
To find out more about careers at The Dock, contact Gareth.