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Accenture a Leader in Gartner’s 2016 Magic Quadrant for IT Services for CSPs Worldwide


2016 Magic Quadrant

Independent analyst firm Gartner, Inc. has recognized Accenture as a Leader who provides IT services for communications service providers. In its 2016 Magic Quadrant for IT Services for CSPs, Gartner analyzed 17 vendors who provide IT services for CSPs. Accenture’s evaluation was based on its ability to execute and completeness of vision.

In the report, Gartner’s definitions include:

  • Leaders: Leaders are performing well today, gaining traction and mind share in the market; they have a clear vision of market direction and are actively building competencies to sustain their leadership positions.
  • Ability to execute: Gartner analysts evaluate technology providers on the quality and efficacy of the processes, systems, methods or procedures that enable IT provider performance to be competitive, efficient and effective, and to positively impact revenue.
  • Completeness of vision: Gartner analysts evaluate technology providers on their ability to convincingly articulate logical statements about current and future market direction, innovation, customer needs, and competitive forces and how well they map to the Gartner position. Ultimately, technology providers are rated on how market forces can be exploited to create opportunity for the provider.

Why Accenture

Part of the company’s Communications, Media & Technology operating group, Accenture’s Communications Industry practice helps its clients connect with the digital consumer, increase revenues and launch innovative products and services at speed while reducing costs. Accenture’s Communications Industry practice’s capabilities include:

  • Digital infrastructure, encompassing network, cloud, and multi-speed architecture;
  • Digital operations, such as data analytics, digital business operations, and partnerships;
  • Digital services, including video and content, security, and industrial IoT; and
  • Digital Engagement, such as omni-channel customer engagement, enhancing the customer experience, and active customer value management.
Disclaimer: This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available via this link. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. ©Copyright Gartner, Inc. Source: Magic Quadrant for IT Services for Communications Service Providers, Worldwide, Jouni Forsman, Amresh Nandan and Norbert J. Scholz, July 14, 2016.

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