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Digital Skills Help Narrow the Workplace Gender Gap, Accenture Research Finds

A research report from Accenture provides empirical proof that women are using digital skills to gain an edge in preparing for work, finding work and advancing at work.



Jakarta; March 30, 2016 - Digitally savvy women are helping to close the gender gap in the workplace. And digital fluency, the extent to which people embrace and use digital technologies to become more knowledgeable, connected and effective, plays a key role in helping women achieve gender equality and level the playing field.

A new research report from Accenture (NYSE:ACN), Getting to Equal: How Digital is Helping Close the Gender Gap at Work, provides empirical proof that women are using digital skills to gain an edge in preparing for work, finding work and advancing at work. While women still lag behind men in digital fluency in all but a handful of countries, improving their digital skills can change the picture.

If governments and businesses can double the pace at which women become digitally fluent, gender equality could be achieved in 25 years in developed nations, versus 50 years at the current pace. Gender equality in the workplace could be achieved in 45 years in emerging nations, versus 85 years at the current pace.

“Women represent an untapped talent pool that can help fill the gap between the skills needed to stay competitive and the talent available,” said Pierre Nanterme, Accenture’s chairman and chief executive officer. “There is a clear opportunity for governments and businesses to collaborate on efforts that will empower more women with digital skills—and accelerate gender equality in the workforce.”

Although digital fluency helps women advance in their careers, its impact has not closed the gender gap among executives—or extended to pay equality. Men are still, by far, the dominant earners by household for all three generations. This will change as more millennial women and digital natives move into management.

Additionally, the research found that, when women and men have the same level of digital proficiency, women are better at leveraging it to find work. More than 60 percent of all survey respondents in Indonesia—men and women combined—agreed that digital enables them to work from home; 58 percent said it provides a better balance between personal and professional lives; and 46 percent report digital has increased access to job opportunities.

Indonesia had the second lowest score, just a notch ahead of India, for its ability to close the gender gap through digital skills, according to the research model. While the gap between men and women is high, digital fluency for both men and women is very low. The model helps measure how digitally fluent women are compared to men, as well as how much that fluency is helping to drive positive changes in their education, employment and advancement at work.

But digital fluency has also had a more positive impact on the education of women in emerging countries like Indonesia. More than two-thirds (68 percent) of women compared to 44 percent of women in developed countries said that the Internet was important to their education. Survey data also shows that women in emerging countries are much more positive about the power digital has to level the playing field for women, 80 percent and 62 percent respectively.

“There many ways to narrow the gender gap in the workplace, but digital is a particularly powerful avenue,” said Neneng Goenadi, Accenture Country Managing Director. “Although gender equality will not happen overnight, investments made in building women’s digital skills—through education, training and on-the-job learning—will help speed their progress at every career stage.”

To identify and better understand the role of digital fluency in workforce gender equality, the Accenture Digital Fluency Model was developed. A survey was conducted in December 2015 and January 2016 of more than 4,900 women and men in 31 countries to assess the extent to which people are using digital technologies in their personal and home life, as well as in their education and work. The sample included equal representation of working men and women, representing three generations (Millennials, Gen X and Baby Boomers) across all workforce levels at companies of varying size. The margin of error for the total sample was approximately +/- 1.4 percent. Digital technologies include virtual coursework, digital collaboration tools (webcams, instant messaging), social media platforms and use of digital devices, such as smart phones. Survey responses were combined with published reports and publicly available information on education, employment and leadership and research from the World Bank, the OECD, World Economic Forum and the ITU World Telecommunication. Countries included in the Model are Argentina, Australia, Austria, Brazil, Canada, France, Germany, Greater China (includes Hong Kong and Taiwan), India, Indonesia, Ireland, Italy, Japan, Mexico, Netherlands, the Nordics (Denmark, Finland, Norway, Sweden), Philippines, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Switzerland, United Arab Emirates, United Kingdom and United States.

About Accenture
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at

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