Amanda Citradewi

Business Process Delivery Specialist

Indonesia


"Accenture has an amazing culture that supports work-life balance where everyone, regardless of the life stage one is in, can thrive personally and professionally. The opportunities to grow are endless!"

How I put change in motion

I work in Accenture Operations, where we help businesses re-imagine their operational and business processes to drive sustainable growth. Our services range from providing outsourcing assistance, transforming sales processes, helping clients deliver meaningful customer experiences and many more. As a business process delivery specialist, I lead my team to learn how best we can help our clients. We do this by understanding their pain points, the challenges they face and untapped capabilities that they have, while making sure that the entire team can reach their full potential.

When I first joined Accenture, I was impressed by the limitless opportunities available to all. Everyone was encouraged to pursue the role and project based on their interest so that they can thrive. A year after joining Accenture, I transitioned to becoming a working mom, and it was a meaningful experience.

As part of Accenture, I’ve always striven for 100 percent client satisfaction. This became challenging as I wanted to give my best at home, too, as a mother. Luckily, Accenture has an amazing culture that supports work-life balance where everyone, regardless of the life stage one is in, can thrive personally and professionally. The opportunities to grow are endless!

Learn more about our Operations careers.

A day in my life

Typically, I start my day with daily check-ins with the team to address any challenges we may have on the previous day. We would also celebrate the wins to keep the spirits up. I also catch up with my client on a regular basis, especially in a time where we practically live in a virtual world. Keeping communication flowing is key. To ensure that I know the latest industry updates and use innovative solutions, I regularly visit the Accenture Portal news sections and Knowledge Exchange page.

One project can be very different from another. It can be challenging at times to learn new things and have in-depth understanding of business processes to stay agile and dynamic. Fortunately, I never had trouble navigating through new business areas or projects because of Accenture’s very supportive culture. Everyone is willing to help as much as they can!

I like this friendly culture and how everyone in the organization helps each other out. I feel that Accenture truly supports their people to be the best version of themselves. This is probably why I have always been able to learn so much from people I have met and worked with at Accenture.

Outside of work, I try my best to always start my day with a quick cardio workout, a swim or a Pilates class. I love staying active as it helps me clear my mind and get energized for the day!

"Accenture have a very supportive culture. I like this friendly culture and how everyone in the organization helps each other out. I feel that Accenture truly supports their people to be the best version of themselves."

My advice

Always have a growth mindset and be open to different opportunities that are available at Accenture so that you can thrive and reach your full potential.

Jobs like mine

Indonesia Jakarta

Agile Coach / Agile Project Manager

Business Process Delivery

Posted more than 1 month ago

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