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Corporate Mobility Country Business Advisor

Jakarta Job No. r00252466 Full-time

Job Description

About Accenture 
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Job Summary

A Specialist within Mobility is responsible for assisting in the delivery of mobility services in connection with all Accenture cross border policies and for understanding and escalating risk areas and compliance issues for the country(ies) of responsibility within their region under the supervision of the SEA Mobility Lead.

In addition, the Corporate Mobility Country Business Advisor is responsible for providing assistance and support related to the control points agreed with the Mobility offshore team to ensure smooth delivery of mobility operations under the supervision of the SEA Mobility Lead.

In this specific role the Corporate Mobility Specialist may have to deliver specific contributions in the immigration and income and social tax areas, as well as offering support to our International Travellers on Cross Border Assignment.  These are detailed below:

Key Responsibilities:

Immigration Operations

  • Assist to manage immigration processing 

  • Contribute to immigration positioning for country(ies) of responsibility

  • Assist in analyzing and providing solutions for complex immigration situation and inquires

  • Ensure the immigration tool that contains immigration guidelines is updated on a timely basis when changes occur

  • Assist in ensuring working relationship with external immigration service provider in local country is established, Statements of Work (SOW's) are completed and deliverables for immigration compliance are set up and met

  • Assist on immigration project planning in ensuring compliance and timeliness completion on any immigration related applications

Tax Operations

  • Assist with tax ID applications and cancellations

  • Assist to review annual tax services eligibility memo

  • Assist with annual tax process and information gathering

  • Assist with ad hoc queries

  • Assist with tax payments and administration work

  • Assist with the quarterly true up process and reporting

  • Assist with registration & de-registration for BPJS Health along with any related requirements

Assignment Management Operations

  • Support Mobility Service Lead in assisting and advising, where required, on accommodation and transport arrangement for employees on assignment to Indonesia per relevant policies

  • Assist Mobility Service Lead in analyzing and providing solutions for complex accommodation requirements

  • Be the local subject matter expert and provide insights into norms on transportation, accommodation and schooling, etc to help the business and/or employee make informed decisions for the relocation (under the direction of a Mobility Service Lead)

  • Assist Mobility Service Lead in connecting with local vendors on both a face-to-face or virtual basis to ensure compliance to processes and policies, maintain the quality of service provided to employees.

General

  • Establish relationships with local key Mobility stakeholders such as HR, Recruitment, Business Project Contacts, and external vendors.

  • Be on point to manage and drive issue resolutions on the ground as required

  • To be the Mobility representative in Indonesia, assisting the SEA case managers on ad hoc queries

  • Build and maintain relationship with appointed vendors

  • Serve as an escalation point for the business/internal teams

  • Support external or internal audit requirements (can be tax, immigration, etc)

  • Ad hoc projects, general admin and other tasks as assigned.

Qualifications

Qualifications and Experience:

Education

  • University degree or equivalent higher education qualification

  • Qualification in a related field (e.g. Immigration, Tax, HR) an advantage

Skills

  • Strong customer service and advisory skills

  • Excellent oral and written communication skills in Bahasa Indonesia and English

  • Ability to function as a Team Player and maintain a good working relationship

  • Ability to work independently with limited supervision

  • Self-starter, with good organizational skills

  • Critical thinker with superior issue resolution skills

  • Aptitude for working with numbers

  • Time and Deadline Management

  • Understanding of Accenture business strategy, objectives and organization structure

  • Use of Microsoft Office (e.g. Word, Excel, Powerpoint etc)

Work Experience

  • Previous knowledge of Mobility processes an asset

Work Requirements

  • Light travel where required

You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

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