This job is no longer available. Continue your job search here.
ServiceNow IT Service Management Entry Level
Batam
Job No. r00250182
Full-time
Job Description
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth, and enhance citizen services - creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise, and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
Infra Transformation Analyst
Develop, customize, and maintain ServiceNow applications, modules, and integrations.
Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
Design, develop, test, and implement ServiceNow solutions in alignment with industry best practices.
Troubleshoot and resolve issues in ServiceNow applications and integrations.
Stay up to date with ServiceNow releases and contribute to continuous improvement efforts.
Qualifications
Bachelor’s degree in information technology, Computer Science, or other relevant fields.
Based on Batam or willing to relocate to Batam (onsite).
Have knowledge of ServiceNow development including experience in JavaScript, HTML, CSS, and ServiceNow scripting languages.
Have knowledge of ServiceNow modules such as ITSM, ITOM, ITBM, or CSM is a plus.
ServiceNow Certified System Administrator (CSA) certification is a plus.
Excellent problem-solving and communication skills.
Ability to work collaboratively in a team environment.
Professional Skill Requirements
Proven ability to build, manage, and foster a team-oriented environment.
Proven ability to work creatively and analytically in a problem-solving environment.
Desire to work in an information system environment.
Excellent communication (both in Bahasa Indonesia and English) and interpersonal skills.
Excellent leadership and management skills.
Able to manage multiple tasks and priorities.
You will also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.
