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Global Corporate Citizenship Social Innovation Program Manager

Jakarta Job No. r00173815 Full-time

Job Description

About Accenture  
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at

Summary of role:

The Global Corporate Citizenship Innovation team collaborates with internal and external stakeholders to identify and develop new solutions to address societal and environmental issues, and to build understanding and mastery of social innovation approaches and methods across Accenture.

Candidates should have demonstrable innovation skills, experience designing and delivering innovation learning experiences, environmental sustainability or social impact experience, a track record of successful project and program delivery, and strong stakeholder management skills. They should also feel comfortable managing a diverse team and have experience developing people both personally and professionally.

Primary responsibilities:

Explore, design, and deliver programs and opportunities across Social Innovators, managing and working with project teams across the Sustainability Innovation Challenge, Social Innovators Accelerator and Learning to deliver successful outcomes. Grow and build engagement across the Social Innovators community.

Responsible for:

  • Driving delivery of Social Innovations roadmap with a goal to position Corporate Citizenship Innovation programs as the conduit for sustainability and social innovation learning and application across Accenture.

  • Linking emerging strategies across Accenture and Accenture Corporate Citizenship to current and future initiatives, demonstrating value and alignment with business priorities.

  • Working with internal teams and external vendors to design and facilitate learning experiences for Accenture people and Accenture leaders that are aligned with Corporate Citizenship strategic priorities around social innovation and complementary to Accenture’s sustainability learning programs.

  • Shaping content and tools to help Accenture people to innovate with purpose and responsibility.

  • Recruiting, onboarding, managing, and developing a wide range of temporary project teams, often from across different countries, time zones, and disciplines.

  • Engaging external business leaders and networks within Accenture to identify, shape and activate new opportunities for collaboration.

  • Engaging internal stakeholders for feedback and buy-in, and providing regular progress updates and showcases of successes and learnings.

  • Developing governance, operational processes, tools, and templates in collaborations with project teams across the Sustainability Innovation Challenge, Accelerator, and Learning programs.

  • Conducting project retrospectives and developing playbooks across Innovation programs.

  • Supporting team operations such as budgeting, planning, and priority setting.

  • Facilitating team development activities such as community-building and development calls.

  • Facilitating ongoing and annual impact measurement and reporting.

Working closely with marketing, communications, and design teams to ensure maximum reach and impact of Social Innovators programs and initiatives, including preparing key priorities and communicating strategic intent behind priorities on a weekly basis to a variety of these stakeholders to ensure alignment and progress.


Required skills and experience

  • Manager with 3+ years of innovation experience and 7+ years of work experience

  • Experience in working with key sustainability concepts – environmental and/or social.

  • Strong networking and collaboration skills and the ability to build, nurture and grow trusted relationships across multiple domains.

  • Communication and stakeholder management skills

  • Confidence working with and leading teams (management will be fully remote and across multiple time zones)

  • Structure, prioritization, and organizational skills

  • Ability to anticipate needs, keep track of details, and anticipate risks.

  • Anticipate and address stakeholder needs.

  • Experience leading workshops to generate ideas and progress solutions, etc.

  • Creative problem-solving skills

  • Comfortable working independently

  • Flexibility and comfort with ambiguity

  • Entrepreneurial spirit and willingness to experiment with new ways of approaching projects.

Nice-to-have experience

  • Human-centered design or life-centered design

  • Experience design or service design

  • Design thinking experience and facilitation skills

Key relationships

Global Corporate Citizenship team

  • MU Corporate Citizenship teams

  • Innovation Hubs

  • Sustainability Practice

  • Industry leads

  • Marketing & Communications

  • Other Corporate functions, e.g., CIO, Legal, Responsible Business, Geographic Services

  • External vendors as needed.

You will also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career. 


Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. 

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