Job Description

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries – powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at
Sales Operations Associate Manager
Role Summary
  • Manage the delivery of the Operations team
  • it is necessary to make various decisions, some of which are complex in nature, with concern for the impact on others, but most affect their own area of control.
  • Provide and implement workable solutions to business problems / problems with minimum reference to senior management.
  • Operate independently in meeting the stated business goals and objectives.
  • Perform complex tasks and participate in complex cross-area / function activities.
  • Perform work plans, estimates and priorities to optimize group / resource performance including Operational costs and expenses.
  • Manage financial aspects related to the project.
  • Required to apply advanced analytical skills in assessing concepts / principles and alternative solutions.
  • Manage effective internal / external client relationships in their own areas of responsibility, build client relationships within a wider group or unit.
  • Aggressive to take on new opportunities for broader aspects to get sales growth B to B in the client.
  • Work with other functions to get sales targets B to B.
  • Encourage process improvement to make the process efficient.


Responsibilities / Authorities 
  • Collaborate with other teams, to produce B to B sales according to the specified target and time.
  • Make an analysis of projects that are / are already running to be able to make a road map for sustainable project development.
  • Supervise and lead the Quality Control team, including providing regular training.
    • Lead and supervise project analysis data. Lead the team to provide internal and external audit support.
    • Manage staff assessments and related training & team member development.
  • In collaboration with the Head of operation Manager to Manage clients for aspects of the Account and Delivery.
    • Oversee the delivery of the accounting process on time as scheduled
    • Ensure that the accounting process is being carried out in accordance with the SLA.
    • Ensure timely management reports are available for periodic reviews.
    • Generate / interpret and analyze dashboards daily, weekly, monthly.
    • Produce implementation and review of resources (ramp plan / backfill), and training plans for teams.
    • Review internal controls and ensure compliance with client requirements.
    • Placing a backup plan for all processes handled.
    • Manage staff assessments and related training & team member development.
    • Make sure updated documentation is available for all processes.
    • Identify areas for process improvement and implement improvement opportunities.
    • Participate and take initiative in calls with clients
    • Develop best practices
    • Ensure that team members and team leaders maintain high morale.
Skill & Other Important Requirements 
  • Fluent in English, both oral and written. Indonesian Language Ability is an added value.
  • Experts in Computer programs, Excel, Power Point, all MS Office programs and GSuites programs.
  • Expert in financial aspects.
  • Good in communication and presentation skills.
  • Able to handle research and survey methods.
  • Understand and be able to do about workflow design / flow chart diagram.
  • Has the expertise to sell B to B and or account sales.
  • Strong in data analysts, detailed and accurate.
  • Proven handling and managing the team.
  • Process and results oriented.
  • Know well about local Indonesian entities and opportunities (Demographics and characteristics).
  • Willing to travel
  • Proactive.
  • Discipline, professional and good at time management.
  • Understand and experience the teamwork audit method
  • Understand about seminars and training, both online and offline

Experience Requirement

  • Minimum of 6+ years relevant experience
Qualification Requirement
  • Minimum Bachelor’s Degree in any field
You will also have opportunities to hone your functional skills and expertise in an area of specialization.  We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.
Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

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