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Infrastructure Network Support Engineer

Budapest Job No. r00086162

Job Description

Accenture Advanced Technology Center (ATC) provides a broad range of information technology enterprise solutions and customizable products to the largest companies in the world. Accenture ATC customers include telecommunications providers, utilities companies, financial institutions, healthcare, and consumer goods suppliers. We specialize in Digital, Cloud and Security services by employing as modern DevOps and Agile methodology, so well-proven classic delivery and automation.

Accenture values work-life balance and recognizes the need for flexibility. We offer a wide range market-relevant training programs and certification paths to help you manage the demands of your career growth. With us, you will have the possibility to learn from the best IT experts on the market, work in a culturally diverse, international environment and specialize in top-leading technologies.

Key Responsibilities

  • Providing Tier 3 support for LAN and WAN infrastructure elements such as switches, routers, firewalls, load-balancers, and circuits

  • Attending meetings and workshops with the client to understand requirements, challenges, and risks.

  • Developing technology solution in cooperation with various technology teams using existing industry standards and best practices.

  • Creating design and support documentation for the delivered services with adherence to client’s processes and procedures.

  • Perform daily duties as per client’s project requirements such as infrastructure deployment and configuration.

  • Provide support for SDN technologies

Qualifications

Role Requirements

  • Have 3-5 years of experience in the enterprise-level networking with extensive knowledge in routing, switching, TCP/IP protocols & load-balancing. Experience with SDN/SDWAN technologies is a plus.

  • Very good product knowledge of the leading manufacturers Cisco, Juniper, F5, etc. Knowledge of major firewall platforms is a plus.

  • Comprehensive knowledge of the use of diagnostic tools.

  • Flexibility for international business trips to attend client meetings or workshops or perform remote site installation and configuration.

  • Have good verbal communication skills (English) in both technical and non-technical communications. German language is a plus.

  • Have good experience creating design documents (HLD, LLD) diagrams (Visio) and presentations (PPT)

  • Have good analytical mindset for problem solving under stress and time pressure.

We offer:

  • Cafeteria – Budget for benefits based on your choice

  • Refer-a-Friend – get a bonus in the employee referral program

  • Flexible working arrangements (Flex-work, Telework)

  • Wide range of leading-edge trainings (including language courses)

  • AYCM card

  • Family oriented benefits

  • Competitive compensation package, paid overtime and insurance

  • Company shares on discount price

  • Employee assistance program (psychologist support, legal or financial advice

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