The Data services engineer is a member of regional EMEA Regional Data Services (server) team, which is responsible for all server related issues (operations, 2nd and 3rd level support).
The engineer will be working in a group of server experts locally and within other EMEA countries to cover the required server functionalities in the region.
What are your responsibilities?
. Troubleshoot complex issues on the below mentioned operating systems.
. Installation of related patches and updates to server infrastructures.
. Perform server related regular operational tasks on the infrastructure across the team’s managed locations.
. Create related documentation of the existing and planned environment.
. Maintain existing documentation of the server infrastructures.
. Participate on preparation and evaluation of technical design for new projects and its possible improvements.
. Communicate and cooperating with other IT teams, like customer support, network team, security team, architecture team for to reach common goals.
. Active participation in the capacity planning for the server infrastructure, suggest where required server upgrades and other mitigating steps.
. Review and propose recommendations for to promote effective utilization of the server resources and thus limiting possible server issues.
. Fluent English language.
. Experience in Windows or Linux server operating systems in Datacenter level implementations (2016/2019).
. Expert level in Active directory, DNS services, DHCP services.
. Understanding of Datacenter level virtualized solutions based on VMware and Hyper-V.
. Basic to intermediate knowledge Linux (Red Hat/Ubuntu server) deployment and administration will be an advantage.
. Knowledge in Backup and Web filtering technologies will be an advantage.
. Certifications and working knowledge of Cloud-based technologies is an advantage – Microsoft/Google/AWS
. Understanding of Networking fundamentals – IP Addressing & Network topologies.
. Ability to proactively identify and solve problems logically and autonomously (e.g. troubleshooting, root cause analysis, remediations).
. Notions of ITIL-based processes or certification (v3 Foundation level or up) will be an advantage.
. Ability to deal with stress of competing priorities and diverging interests within the same immediate time frame.
. Ability to work in international and cross-cultural team and environment.
. Communicative, with good time management and prioritization skills.
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