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.Net Technical Support

Job Location: Budapest

Regional Description: Hungary

Job Number: 00641142

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- Job description


About us:

Accenture Digital


The digital revolution is changing everything. It’s everywhere – transforming how we work and play. Are you reacting to the disruption each day or are you leading the way as a digital disrupter? Accenture Digital is driving these exciting changes and bringing them to life across 40 industries in more than 120 countries. At the forefront of digital, you’ll create it, own it and make it a reality for clients looking to better serve their connected customers and operate always-on enterprises. Join us and become an integral part of our experienced digital team with the credibility, expertise and insight clients depend on.


Industry X.0


A new area within Accenture Digital is Industry X.0, an advanced, digitally-enabled planning and investment approach for manufacturing and asset-intensive industries. In your role within the Industry X.0 team, you’ll help clients take advantage of significant market opportunities as digital technology moves across industries. You’ll help them transform their product, manufacturing and product related services value chains in Communications, Media, High Tech, Chemicals, Products, Mining, Oil & Gas and Utilities. As part of Accenture Digital, you’ll benefit from tailored career management and specialist skills that will fuel your ambitions in the Industry X.0 space.


Tasks


  • Working on client requests and incidents, monitoring the servers and applications, learning new applications
  • Knowledge transition for new tools and technologies
  • Coordinating with L3 team and end users for the ticket investigations, follow client and CIO processes
  • Participating in performance testing of applications, attend various meetings for deployment and outage
  • After deployment (weekday and weekend deployment) coordinating with other teams and stakeholders, being on-call support on weekends/holidays

 


Basic Requirements:

 

  • Experience handling Asp.Net application with SQL Server backend
  • Experience in ITIL based 24X7 production support with SLAs
  • Working with global teams
  • Able to work on different shifts
  • Fluent English and Hungarian

What we offer:

  • Attractive compensation and benefits package
  • Interesting and challenging work for prestigious clients
  • Opportunity to grow at a truly multinational company

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