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Industry X.0 Solutions


Six Critical Capabilities

Six Critical Capabilities

Digital technologies are disrupting and changing businesses in all industries.

The Fourth Industrial Revolution is creating a world of opportunities for companies that want to seize it. Accenture's broad range of services and solutions can help organizations execute their digitization agenda.


Rather than a traditional value chain, today’s globally dispersed "borderless enterprises" must orchestrate an ecosystem of suppliers, advisors and contractors, dealers and distributors, product innovation and customers in preparation for Industry X.0 that are all parts of a symbiotic, porous entity. Indeed, many cars use parts from hundreds of different suppliers, the flow and staging of which have to be synchronized to minimize costs and maximize production throughput. While most companies have fine-tuned or even radically redesigned core production processes, few have done so on the scale required to optimize global supply chains and multiple disparate information streams.

Operational software solutions help companies link the “top-floor and show-floor” by providing industrialized operational solutions and architectures that integrate millions of controls and sensors. The data streams that these solutions analyze help achieve a more seamless, yet flexible collaboration between employees and machine, one that can result in both higher productivity and higher quality products.

Fortunately, companies are not expected to have all or even most of these capabilities in-house. Some do, but world-class automation controls, software and sensors, analytics and product lifecycle management (PLM) solutions are all available on an as-needed or "as-a-Service" basis. Seeing the big picture, enabling the ecosystem and bringing it all together can also be a collaborative endeavor, one undertaken by company executives bringing product and customer insight together with the process and technology expertise of external industry experts in the Industrial Internet of Things space.

The opportunity to create new and innovative business models is rare indeed, which makes manufacturing’s transformation from traditional to digital industry all the more exciting and fraught. Yet, this digital era provides a world of opportunity for those who want to seize it.


Accenture Product Lifecycle Services provide services to cover the end-to-end product value chain from idea through product development to manufacturing and after-market product support. Our services help our clients create new revenue generating business models to designing efficient manufacturing operations that can deliver value-making innovation to market at lower costs. We partner with our clients to exploit the value of the Industrial Internet of Things as the new competitive advantage.


The rise of Industry X.0 and the Industrial Internet of Things—grounded in machine-to-machine (M2M) communication and enabled by a global web of sensors—together with the rapid maturation of big data analytics means that manufacturing looks and feels very different today than it did even a decade ago, and the products themselves look different as well. Previous investments in information and operational technology centralized data, but companies were unable to fully realize the potential of it.

These new technologies can be used to reshape current business models or create entirely new businesses once a product or physical asset is developed, starts to generate data and is connected to a network.

Imagine products that can broadcast health, location, performance and condition. A manufacturer that does not tap into this data to understand how their product is used or behaves will be at a major disadvantage from others that are able to package these insights to customers.

While the pace and emphasis of Industry X.0 varies by sector, there are trends driving change across all sectors, evolving the way we work, play, communicate and create. Five "megatrends" are most responsible for this clear and irreversible shift:


1. Digitization, which is fundamentally changing whole sectors beyond technology


2. Mobility, the rise of user-friendly mobile devices, allows constant connection to others and to the vast resources available on the web

Expansion of New Capabilities

3. Expansion of new capabilities that allow "everything as a service" business models

Growing Urbanization

4. Growing urbanization particularly in large developing economies such as China and India

The Quest for Greater Sustainability

5. The quest for greater sustainability both in manufacturing sectors and non-work life activities

The importance of adapting to these megatrends is clear yet though many businesses or operating models are not designed to easily integrate, or extract, insight from big data analytics solutions or embedded sensors in their products. With Analytics embedded into the corporate functions and business processes, companies can continue to compete in the hyper-digitalized, data intensive companies.

Business Data—Analytics

Business Data—Analytics

Data scientists and management scientists. Econometricians and statisticians. Machine learning and visualization. Make sense of it all.



Industrial companies need to maximize the return on their investment in industrial software and automation because they are heavily investing in those areas to improve the efficiency and flexibility of their processes and solutions and to get products to the market faster and more efficiently.

Accenture’s ability to help industrial companies, and prepare them for Industry X.0, has been enhanced after the acquisition of the industrial and embedded software development and services business of evopro group, a software development and engineering services company headquartered in Budapest. The evopro group, which had operations in Germany, Hungary, Romania and Turkey, provided services for embedded software used widely in the industrial and medical equipment, automotive, building, logistics and transportation industries. The acquisition has strengthened Accenture’s capabilities in industrial software, testing and implementation and automation solutions for industrial companies, and is supporting Accenture’s mobility-driven connected products initiatives and the Accenture Industrial Software Solutions.

Industrial software is embedded in machines, tools and connected devices and can improve process efficiency and flexibility by transforming core processes in areas such as manufacturing to make operations faster, smarter and more adaptable.

Industrial automation offers a portfolio of system integration services for creation of automated processes and production lines. Three main areas have been identified to support industrial companies: factory automation, process automation and laboratory automation. Factory automation services design, build and implement plant machinery for automated production lines. The key technologies are Simatic IT HistorianSIMATIC TIA portal STEP 7 (V11-V12), WinCC, PCS7, MS-SQL, Oracle,

Process automation anticipates the adaptation of the process control needs of different technological systems. The key technologies are SIMATIC TIA portal STEP 7 (V11-V12), WinCC, PCS7, MS-SQL, Oracle,

Laboratory automation provides support to develop, integrate and customize specific software solutions, like Siemens SIMATIC IT Unilab.


Creating embedded software for products in the development process is essential to drive their connectivity and intelligence for Industry X.0 and the Industrial Internet of Things. This requires both software and engineering know-how, mechanical and electronic, in order to understand how the product works and develop the software accordingly.

Accenture has a central role in the industrial ecosystem and can help clients pursue new opportunities while managing existing demands. By having Accenture help to use industrial software and digital manufacturing to run the businesses more efficiently, our clients can focus on strengthening innovation and automation. Our services are organized to provide an end-to- end solution or to tailor a single element of a client's industrial ecosystem. Pre-integration with vital industry providers allows clients to implement solutions across platforms with greater speed and reduced risk. We integrate seamlessly with existing systems and processes.

Accenture has a full range of product development services in the embedded software space from drive control development, to communication processors development and specific embedded solutions.

Embedded software for automotive and industrial equipment

Embedded software for automotive and industrial equipment

The foundation of new, unconventional growth.



Industry X.0 signals a transition to business models where capital-intensive products are sold as-a-service.

As industrial devices become more intelligent and connected, they produce large amounts of data. This data could form the basis of a whole range of new data- and service-based business models. To make this possible, digital infrastructures and services need to be developed, which can be reconfigured in different combinations to spawn new value chains and networks.

Accenture helps businesses manage the transition from a focus on products to new models based on services. We give businesses a competitive advantage by gathering, analyzing and accurately interpreting large volumes of data generated by the use of their products. For example, connectivity and smart devices enabled the tire manufacturer Michelin to completely shift their business to one based not on selling tires, but providing mobility and safety of tires as-a-service. With sensors and intelligence embedded in the tires, tire performance is monitored with a network of support available to ensure that problems can be addressed. Predictive maintenance ensures that trucks operate as cost-effectively and safely as possible, and with reduced downtimes.

Everything as-a-service is becoming the paradigm whereby combinations of products and services will no longer need to be acquired as property. Instead, they will simply be used flexibly "as-a-service" when required.

Accenture can create service platforms which are fundamental requirements for the formation and organization of digital ecosystems. These connect different product suppliers and service providers, allowing completely new services to be put together. They are built on software-defined platforms that allow cyber physical systems and digitally enabled products to connect to each other and exchange data. By connecting them in this way, we bridge the gap between the real and digital worlds.

Virtual collaboration platforms aim at increasing the ecosystems' efficiency while providing a learning environment for developing new solutions. Our data scientists and technical experts enable companies to find new solutions and deliver them as services. This helps drive a continuous improvement process that employs user and operator data to generate new knowledge throughout the entire product lifecycle.

For service platforms to become established, they must be easy to access. Accenture can also create app-enabled service platforms that easily integrate the digital and real service worlds. Potential users can obtain access to the services that interest them via app stores and can employ mobile apps to directly configure the content and specification of the service anytime, anywhere.