Job Description

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 506,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

The company has been operating in Greater China for over 30 years. Today, it has more than 17,000 people servicing clients across the region with offices in the cities including Beijing, Shanghai, Dalian, Chengdu, Guangzhou, Shenzhen, Hong Kong and Taipei. As a trusted Partner of Choice for digital transformation, Accenture is bringing more innovation to the business and technology ecosystems and helping Chinese enterprises and the government to embrace digitization and enhance global competitiveness to succeed in the new era.

For more information about Accenture, please visit its corporate homepage www.accenture.com and its Greater China homepage www.accenture.cn .

About Accenture Interactive

As one of the key services under Accenture, Accenture Interactive is in the business of Experience. We connect deep human and business insights with the possibilities of technology to define and deliver new realities. We're committed to helping clients design, build, communicate and run Experiences that make peoples' lives better, more productive and more meaningful. Visit http://www.accentureinteractive.com to find out more about us.

Key Responsibilities

We are hiring a Customer Analytics Data Science Lead that will focus on the enabling of the TDA (Technology, Data, Analytic) vision of performance marketing for our clients of different industries. They will engage with our Clients CMO and Enterprise Business functions to develop AI solutions leveraging common AI platforms (Amazon, Google, MSFT, IBM among others) along with 3rd party solutions, start-up technologies and Accenture proprietary capabilities to drive AI innovation for our clients and create the best and personalized experiences for customers. Key responsibilities include:

  • Lead a team that will perform assessments, develop strategies, and deliver roadmaps to help clients understand their current digital analytics capabilities and opportunities.

  • Define and develop data driven solutions for our clients. This will include estimating the components required to provide a comprehensive AI solution that meets and exceeds the client’s expectations delivering tangible business value to our clients.

  • Lead teams and manage clients through the deployment of digital analytics platforms (Adobe Analytics, Google Analytics, Tealium, Segment, etc.) across digital properties including mobile web and apps.

  • Participate in the development of our customer analytics and AI solutions, future state products and offerings, leveraging and expanding your expertise and skills in this domain and contributing to the growth of our performance marketing business.

  • Support our business development by providing your customer analytics knowledge and work with our business lead to advice clients on the best solution. You usually collaborate with a multi-disciplinary team of experts from our strategy, business/ experience design and system engineering practice.

  • Work closely with our different industry client account teams to position Accenture as the leading customer analytics solution provider in the market.

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Qualifications

Experience, Attributes and Qualifications:

Must-have skills:

  • Excellent understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, etc.

  • Experience with common data science toolkits, such as Python, R, etc. Excellence in at least one of these is highly desirable

  • Experience with data visualisation tools, such as Power BI, Tableau, D3.js, etc.

  • Good applied statistics skills, such as distributions, statistical testing, regression, etc.

  • Good scripting and programming skills

  • Data-oriented personality

Desired qualifications:

  • Master’s degree / Bachelor’s degree in Mathematics, Statistics, Marketing, Computer Science, Engineering or AI

  • 8+ years of experience in working at major consulting firms, digital marketing firms or with In-house firms on leading edge TDA projects and data driven marketing projects

  • 4+ years of hands-on experience in the following key AI technologies:

    • Machine/Deep Learning – machine learning algorithms and platforms, neural network, e.g. Tensor flow, Caffe, CNTK etc

    • Language – Natural Language Processing, machine translation, emotion detection, language detection, classification

  • Experience performing advanced analytics on digital data sources (e.g., digital analytics data, digital advertising data, audience data, social data, search data, etc.)

  • Knowledge and experience in some of the key AI platform, e.g. IBM Watson, Microsoft Azure, Google API AI, Facebook AI, etc

  • Ability to communicate measurement and data-oriented business objectives to a senior audience

  • Technical understanding of how digital analytics and tag management solutions are deployed

  • Ability to manage deployments and strategically advise on future data collection and measurement solutions

  • Desire to create practical new business applications based on innovative technologies.

  • Creativity and the ability to propose and drive idea realization

  • Strong interest in leading edge technology, and in user experience/usability

  • Willingness to learn deep technical skills and apply them to the business of our clients

  • Team spirit and problem-solving ability, ability to work independently

  • Excellent interpersonal skills and ability to establish credibility

  • Strong written and oral communications skills; fluent English, Cantonese and Mandarin

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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