Skip to main content Skip to Footer

Job Listing



Application Outsourcing Onshore Support Lead

Job Location: Hong Kong

Regional Description: Hong Kong

Job Number: 00638087

APPLY SAVE THIS JOB

- Job description

The Accenture onsite application delivery management team are responsible for the onsite coordination of the application incidents, application changes between clients and delivery team, he/she will be responsible for:
  • Coordinate with application delivery team in meeting clients Service Level expectations for application services
  • Management of day-to-day operation for application services
  • Coordinate with delivery team for the resolution of critical application incidents ( Severity 1 & 2) in a timely basis
  • Join the business requirement annual planning and understand the requirement, join the demand management meeting
  • Work with client for the development resource management, coordinate with offshore team for the team ramp up if required
  • Fulfill the Accenture responsibility in the application change management process by coordinating with delivery team
  • Identify the improvement area and coordinate for the continuous improvement
 
  • Degree holder preferably in Computer Science or Engineering disciplines
  • 5+ years IT experience and 2+ years offshore management experience
  • Application outsourcing and maintenance support experience
  • MS.NET and Java EE skill
  • Good communication in Cantonese, English, Mandarin

 

Find a job

Start your search here: Enter job title, skill, experience level or city

Stay in touch

Join the Accenture Talent Connection, follow our Careers blog, or sign up for job alerts.