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Senior Visual Designer

Job Location: Hong Kong

Regional Description: Hong Kong

Job Number: 00594299


- Job description

Senior Visual Designer
Our work environment appeals to self-motivated, flexible team players that have great interpersonal skills and lots of curiosity. We believe in peer relationships rather than hierarchies; in teams rather than lone thinkers. Fjord is all about an open collaborative approach and we think it is the key enabler for us to deliver innovative, ground-breaking work.
Find out more about us on[A1] 
Senior Visual Design @ Fjord
At Fjord, Visual designers work collaboratively as a key part of our UX team to identify specific user/client needs and engage in ideating/evaluating initial concepts. Designers are expected to consider the project from a high level and how it fits in to an overall service, but also consider the fine details of User Interface components, labels, and flows to help users achieve their goals. The role of a visual designer is to approach project challenges with a focus on interpreting/developing the client’s brand whilst also communicating our clients’ message in an engaging and creative way. Designers must be able to apply and communicate solid rationale as part of their creative process and at all times execute to the highest standards.
The Senior Visual Designer is responsible for the conceptual development, direction and delivery of visual design. They possess excellent visual design skills with a strong sense of graphic, web and screen design, and a high level of understanding of visual solutions for smaller portable screens. They contribute to and own the visual design aspect of projects and pitches and have an appreciation of interaction design. The Senior Visual Designer can communicate effectively, clearly articulate ideas and possess a commercial understanding and awareness.
We expect the successful Senior Visual Design Candidates to have 5-7 years experience of delivering interface design solutions for various clients. The candidate must thrive working in a collaborative team environment.   
Key Responsibilities:
  • Apply   conceptual   thinking   to create   world-class   digital   services   across   multiple platforms, smartly bringing together user needs, business goals and technical realities
  • Develop sound UX concepts, including the definition of customer needs, task analysis, and the creation of personas, storyboards, scenarios, user flows and use cases
  • Develop the digital brand and identity strategy for our customers
  • Translate concepts into designs that illustrate simplicity despite system complexity
  • Create instant tangibility for the Fjord team and the client through storytelling  and rapid prototyping methods, ranging from paper sketching to digital prototyping
  • Develop the Visual Interface Design through personas, storyboards, scenarios, mood boards, iconography, photography and illustrations
  • Produce animation/motion   solutions and demos created in  Flash,  3D  or  similar software
  • Give data meaning through information visualisation
  • Create light weighed style guides and brand guidelines to supplement prototypes for our implementation partners
  • Work directly with  customers  and  prospects  to  design  end-to-end  experiences  using participatory and iterative design techniques including observational studies, customer interviews, usability testing, and other forms of qualitative and quantitative research to uncover insights, learn about user behaviour and verify design concepts
  • Effectively  communicate  research  findings,  conceptual  ideas,  detailed  design,  and design rationale both verbally and visually
  • Work  closely  with  development  teams  to  ensure  that  design  specifications  are implemented
  • Participate   as  a  contributor   to  an  interdisciplinary   team  that  includes   other designers,   project   management,   business   and   brand   strategists,   and   hardware   and software developers
  • Collaborate  effectively  with remote team members,  including  designers,  researchers, engineering, product management, marketing and others
  • Participate in and contribute to Post Project Reviews.
  • Play an active role in client meetings.
  • Vocalise opinions and ideas to clients and the project team.
  • Continually strive to exceed client expectations.
  • When necessary, manage work streams directly with clients.
  • Proactively identify business opportunities.
Required Background and Skills:
  • 5+  years  in-depth  knowledge  and  experience  of  user  interface  design  with  consumer applications,  preferably  mobile  devices,  rich  web  apps/site,  interactive  TV  within  the media, telecommunications and broadband industries
  • Extensive knowledge  and  experience  with driving  and  applying  user-centred  design processes  while  working  collaboratively  with  customers,  along  with  cross-functional teams including engineering, product management and user research
  • Working knowledge of design and prototyping  tools, such as Photoshop, Illustrator, Dreamweaver, Fireworks, Flash, Flex and Visio
  • Proficient  in a variety  of methods  to convey  ideas  and concepts  (e.g. storytelling, storyboards, mood boards, prototypes, etc)
  • Knowledge   of  web   based   technologies   and   mobile   operating   systems   and platforms and their impact on the feasibility of design solutions, for example Flex, Ajax, Flash,  HTML  5, CSS, scripting,  iOS, Android,  Windows7/8…,  and various  other technologies are a plus
  • Demonstrable skills in illustration, photography, or diagrammatic expertise and iconography are an advantage.
  • Knowledge of mobile, tablet and desktop platforms is an advantage.
  • Good task management skills and the ability to brief and on-board other Designers.
  • Ability to articulate and justify ideas and design solutions to clients.
  • Ability to work independently and identify and solve problems effectively and efficiently.
  • Be a storyteller -  A critical  element  of  all our roles is to deliver insights  about  people and behavior - verbally and visually - in a way that generates  empathy,  emotion, and engagement  from the client and design team.
  • A strategic perspective on the variety of work that we do.  Many of our projects involve strategic thinking based upon the insights gathered from the field.  Thus, business, brand, and/or strategic experience are desirable.
  • A natural skill to engage with people at a deep level.   Whether observing or interviewing  customers,  or working  with  fellow  team  members  and clients, a service designer should be passionate about representing the human perspective in design and should have skills in bringing this passion to life for the team.
Other Requirements:
  • Works collaboratively and curiously.
  • Takes ownership and responsibility for their work.
  • Responds professionally to feedback and is able to admit mistakes quickly.
  • A self-starter who identifies opportunities and potential problems – addressing them effectively and efficiently.
  • Professional, flexible, and able to succeed in a rapidly changing environment.  
  • Strong organizational, time management skills. 
  • Able to communicate in a clear, consistent, and transparent manner. 
  • Passionate and enthusiastic about excellence and attention to detail.
  • Seeks out opportunities for self-development and continuing education.
  • Develops and maintains open honest and trusting relationships.
  • Goes above and beyond prescribed duties as and when required.
  • Fluency in English and Chinese (Cantonese and/or Mandarin).
  • Willingness to travel.

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