The Business Agility Report is an annual report produced and distributed by the Business Agility Institute in partnership with Accenture | SolutionsIQ and AgilityHealth. TeamForm also partnered with the previous organizations on the 2020 Report.
For the third straight year, the annual Business Agility Report reveals where organizations are in their journey to becoming more Agile businesses. The 2020 Business Agility Report examines data from 359 organizations, spanning 28 industries and 53 countries. What is of particular interest for us is that this year’s survey responses were collected in the time period preceding and through the first few months of the COVID-19 pandemic, giving us a unique view into the impact of a global disruption while it was happening.
The survey is designed to gather insights on the challenges and opportunities that organizations face as they strive to improve their adaptability, market viability, customer and employee satisfaction and more. This is what we call business agility.
Key predictive indicators
Compared to last year, more organizations have started their journey to business agility, and respondents report greater progress in their organizations. The three key predictive indicators of business agility success in an organization were relentless and continuous improvement, adaptive funding models, and aligning to value streams rather than a project-focused budgeting and workflow approach.
The effect of COVID-19 on business agility maturity
It is no surprise that COVID-19 factors in this year’s report. What’s most exciting is that respondents said that a focus on overall business agility gave them greater adaptability when the pandemic struck.
Average Maturity Pre/Post COVID-19
Challenges to organizational adaptability
Respondents continue to report additional focus is required with leadership vision and sponsorship, and with broader structural issues such as organizational silos, alignment, and funding. Many organizations still are troubled by old mindsets that work against business agility outcomes. Here is a telling response from a survey respondent:
Learn more about the latest trends in business agility on our podcast, Agile Amped – available both on Spotify and Apple Podcasts.